Reservations Sales Agent
About The Position
Noble House Hotels and Resorts owns, manages, or operates a portfolio of 20+ luxury, independent hotels and resorts around the country, Canada and Mexico. We were recently Voted Top 25 Best Hotel Brand in the World – Travel + Leisure World’s Best Awards. We are seeking a Reservations Sales Specialist for our Jackon Hole team. FULL TIME, YEAR-ROUND WORK-FROM-HOME POSITIONS AVAILABLE! Accepting applicants who are residents within – Wyoming, Idaho, Montana, Colorado, Utah and Nevada ONLY! Please note: The schedule for this role will between the hours: 8:00am to 5:00pm MT and may include weekends and holidays. Do you LOVE the hotel industry and making a genuine connection with guests? Are you a self-starter who thrives while working from home? Why not share your passion for travel and beautiful hotels with our guests? Join our energetic and fun team representing our collection of luxury properties in and around Jackson Hole Resort, Wyoming! The Offer In return we offer our new Reservations Sales Agent: Work from Home! Benefits offered for medical, dental, vision, pet insurance, life insurance, 401K (with matching at one year) and travel perks around the country. Starting at $20 per hour + the opportunity for a monthly incentive based on reservations completed. Requirements What you will do: Answer in-bound sales calls for luxury brand hotels and resorts in Jackon Hole Resort’s Teton Village and Snake River Sporting Club. Respond to inquiries ensuring all guest needs are identified and options are proactively suggested Ensure reservation and guest details are correctly entered into Property Management Systems Promote seasonal packages and current promotions to our guests Complete other administrative duties for the Reservations Department – audits, deposit tracking, etc. You will assist our Guests with class and style as they plan and book their dream stay. To be successful as a Reservations Sales Specialist, you will need: Previous reservations sales experience is preferred Previous luxury hotel experience or customer service experience is preferred. Great computer skills with multiple programs and the ability to toggle between them. Sales focused and Service minded with an ability to genuinely connect with customers. Eagerness to learn and take pride in your work. Possess a friendly, energized and outgoing personality Ability to work independently within a fast-paced environment. Excellent interpersonal and critical thinking skills with ability to multi-task. Must be very detail oriented and have a professional demeanor Ability to maintain a high degree of confidentiality Please send your resume to: cheryl.whitehamrick@tetonresorts.com Our Culture: The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all" and neither are our associates. What makes us unique lies within our team and the local culture. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun! Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm! Live and work in a beautiful place with endless opportunities for world class recreation. Apply today!
Requirements
- Great computer skills with multiple programs and the ability to toggle between them.
- Sales focused and Service minded with an ability to genuinely connect with customers.
- Eagerness to learn and take pride in your work.
- Possess a friendly, energized and outgoing personality
- Ability to work independently within a fast-paced environment.
- Excellent interpersonal and critical thinking skills with ability to multi-task.
- Must be very detail oriented and have a professional demeanor
- Ability to maintain a high degree of confidentiality
Nice To Haves
- Previous reservations sales experience is preferred
- Previous luxury hotel experience or customer service experience is preferred.
Responsibilities
- Answer in-bound sales calls for luxury brand hotels and resorts in Jackon Hole Resort’s Teton Village and Snake River Sporting Club.
- Respond to inquiries ensuring all guest needs are identified and options are proactively suggested
- Ensure reservation and guest details are correctly entered into Property Management Systems
- Promote seasonal packages and current promotions to our guests
- Complete other administrative duties for the Reservations Department – audits, deposit tracking, etc.
- Assist our Guests with class and style as they plan and book their dream stay.
Benefits
- Work from Home!
- Benefits offered for medical, dental, vision, pet insurance, life insurance, 401K (with matching at one year) and travel perks around the country.
- Starting at $20 per hour + the opportunity for a monthly incentive based on reservations completed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
