Resident Advisor

Cardinal Group CareerCosta Mesa, CA
22h$17 - $19Onsite

About The Position

Through a strategic partnership between Capstone Management Partners (CMP) and Cardinal Group Management, we are providing for-purpose on-campus student housing management across the United States. CMP is focused on providing customized management services specific to university partners who prefer to outsource operations and facilities management while maintaining control over residential life services. For this reason, CMP is primarily focused on affiliated campus edge and on-campus student housing facilities. CMP combines the strength and experience of a nationally renowned housing development and asset management company with the skills, efficiencies, and procedures of one of the most innovative and prolific student housing property managers in the country, Cardinal Group Management. A Resident Advisor is an adaptive, outgoing, and hardworking leader. This position requires the ability to maintain high-quality customer service, safety awareness and being a community liaison.

Requirements

  • High school diploma or equivalent.
  • Enrolled Student at Orange Coast College (minimum 6 units at OCC)
  • GPA Requirements - Semester - 2.3 | Cumulative - 2.5
  • Ability to use Microsoft Word, Excel and Outlook accurately and effectively.
  • Excellent customer service skills.
  • Excellent verbal and written communication.
  • Timely, detail oriented and motivated to come to work!
  • Ability to lift up to 40 pounds.
  • Ability to work up to thirty hours per week including weekends as assigned (move in, move out, etc.)
  • Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Responsibilities

  • Welcomes students and visitors by greeting them, in person or on the telephone; answering questions, or referring inquiries.
  • Cover admin desk during scheduled shifts
  • Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
  • Assisting with resident programs
  • Cover on-call schedule to assist with after hour needs of the residents
  • Contributes to team effort by accomplishing related administrative results as needed.
  • Answer phones and emails and provide customer service to residents.
  • Manage the lockout/key system for residents.
  • Participates in Cardinal U as required.
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