About The Position

The Resident Service Coordinator (RSC) plays a vital role in fostering a supportive and engaging community for residents. This position involves providing assistance, resources, and advocacy to residents, empowering them to live independently and thrive.

Requirements

  • Bachelor’s degree in social work, Psychology, Counseling, or a related field.
  • 2-3 years of experience in social service delivery with elderly or family populations.
  • Demonstrated knowledge of community resources and support services.
  • Strong advocacy, organizational, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in computer software.
  • Customer service-oriented approach.
  • Ability to work effectively with individuals from diverse backgrounds.
  • Valid driver’s license.

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Provide individual and group support to residents, addressing their needs and concerns.
  • Connect residents with appropriate community resources and services.
  • Assist residents with accessing benefits and programs.
  • Advocate for residents' rights and interests.
  • Organize and facilitate community events and activities.
  • Foster a sense of community and belonging among residents.
  • Assist residents in building informal support networks.
  • Develop and implement educational and wellness programs for residents.
  • Conduct needs assessments and identify program opportunities.
  • Evaluate program effectiveness and make improvements.
  • Build and maintain relationships with community agencies and organizations.
  • Collaborate with community partners to provide resources and support to residents.
  • Maintain accurate resident records and documentation.
  • Prepare reports and statistics as required.
  • Coordinate with property management and other staff.
  • Complete ongoing required training.

Benefits

  • $250 Sign-On Bonus.
  • Continued skill training and career growth opportunities.
  • Me Time — a company-paid benefit that gives employees up to 4 hours off on Fridays for personal time.
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