Resident Support Coordinator
About The Position
The Lutheran Home is seeking a Resident Support Coordinator to join our welcoming healthcare community. This full-time position is well suited for someone who enjoys helping others while providing friendly, organized assistance. You’ll play an important role in supporting residents through appointment coordination, transportation assistance, donation efforts, care coordination, and supporting resident interests and activities. No prior healthcare experience is required. If you are reliable, personable, and enjoy working with people in a service-oriented role, we encourage you to apply. Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion and fun so that we may all live each day fulfilled. The Lutheran Home is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Please verify that you have included in your application all relevant information and experience for the position you are pursuing. We use this information in our effort to offer competitive and equitable compensation. Not all positions may be eligible for all benefits.
Requirements
- 18 years of age or older
- High school diploma or equivalent
- Strong communication and customer service skills
- Organized, reliable, and able to multitask
- Comfortable assisting with residents with transportation (non-transfer related)
- Compassionate, patient, and professional
- Basic computer skills (email, scheduling)
Nice To Haves
- Experience with scheduling preferred
Responsibilities
- Warmly assist residents, visitors, and families
- Schedule and coordinate resident appointments
- Accompany residents to appointments and activities
- Assist with transportation, including hospital pickups
- Organize and distribute donations
- Prepare and deliver welcome bags
- Support resident activities and events
- Address resident needs and concerns promptly
- Maintain a welcoming and organized environment
- Collaborate with staff to foster and support a positive community culture
Benefits
- Earned Time Off
- Holiday Pay
- Medical Insurance options
- Retirement Benefits including Employer Match opportunity
- Life Insurance option including an Employer Paid Life Insurance
- Long-term & Short-term Disability
- Employee Assistance Program
- Dental & Vision Insurance
- Critical Illness & Accident Insurance options
- Residents that you will fall in love with
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
