Residential Aide - Asylum Shelter

Neighborhood Association•New York, NY

7h•$19 - $19

About The Position

We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures.

Requirements

NYS Security License preferred.
F-02 Certificate of Fitness.
CPR/Basic First Aid certification.
Food handler certificate NYC/NYS.
Ability to establish and maintain professional boundaries when working with asylum seekers.
Prior experience in a residential facility is advantageous.
Knowledge of HIPAA guidelines and standards.
Exceptional written and verbal communication skills.
Strong problem-solving and analytical abilities.
Commitment to excellence and high standards.
Demonstrated good judgment with the ability to make timely and sound decisions.
Proficiency in assessing emergency situations and responding effectively.
Must be able to read, speak, write, and understand English for administrative purposes.
Must pass drug screening to be appointed.
This position may be subject to a series of investigations before and after appointment.

Nice To Haves

Bilingual (Spanish, French, Creole, or other languages) preferred.

Responsibilities

Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident.
Adhering to asylum seeker-specific shelter policies while following staff policies and procedures.
Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement.
Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues.
Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff.
Monitoring video footage of common areas such as hallways, staircases, and lounges.
Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
Conducting regular hourly rounds of the facility.
Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel.
Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program.
Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary.
Accurately documenting all incident details, participants, actions taken, and outcomes.
Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.