RESOURCE COORDINATOR

Apis Services Inc•Philadelphia, PA

11h

About The Position

• We are looking for energetic, compassionate and empathetic people who want to make a difference in the lives of people experiencing homelessness in Philadelphia. • FaSST/Connections Resource Coordinators engage individuals and families experiencing homelessness with a history or present struggle with mental health challenges and/or substance use through advocacy, ongoing support, and empowerment. • Resource Coordinators are responsible for working alongside participants and any of their present support systems to overcome barriers and reach participants identified goals which may include but are not limited to the following: accessing mental health, substance use, or medical treatment, resolving legal issues, obtaining sources of income, connecting to education, etc. • Complete all state mandated paperwork, i.e., Service Documents, Consumer Registration Forms, Personal Goal Plans, which emphasize the consumers’ strength and needs, etc. • Assess and evaluate the needs of participants and provide linkage to appropriate services... • Monitor service delivery by maintaining regular contact with participants and service providers/programs involved with the participant. • Collaborate with participants utilizing their own individualized strength based personal goal plan reviewing and modifying as necessary. • Regular home visits, as well as accompany participants to medical appointments and treatment facilities as appropriate. • Educate, inform, and advocate for participants regarding benefits and entitlements, treatment, self-advocacy, and natural supports. Collaborative Teamwork • Collaborate with the team to assess and identify individuals needs and participate in the design of interventions or action plans to fulfill the needs as they relate to community outreach. • Collaborate with other outreach members to coordinate outreach activities, facilitate communication and to complete assignments. • Attend and participate in regular site meetings by providing verbal updates related to community outreach. • Serve as advocate/liaison/broker for our individuals with other community agencies when needed. Administrative • Maintain a record keeping system for the purpose of tracking all services provided to patients and submit reports to Program Director as requested. • Meet regularly with supervisor (as determined) to provide updates and receive supervision. • Other duties as assigned.

Requirements

Bachelor's degree in the Human Service field
Valid Driver's license
Understanding and respect for each individual's unique path to recovery. Able to provide trauma-informed, strength based support.
Demonstrate professionalism and ethical service at all times.
Able to work well independently and as part of a team.
Excellent time management and flexibility.
Must have good verbal and written communication skills.
Computer literacy is essential. Must be able to effectively use electronic health record, video conferencing, email, and any other technology needed to meet job responsibilities
Must have adequate knowledge to navigate the City of Philadelphia via car or public transit.

Responsibilities

Complete all state mandated paperwork, i.e., Service Documents, Consumer Registration Forms, Personal Goal Plans
Assess and evaluate the needs of participants and provide linkage to appropriate services
Monitor service delivery by maintaining regular contact with participants and service providers/programs involved with the participant
Collaborate with participants utilizing their own individualized strength based personal goal plan reviewing and modifying as necessary
Regular home visits, as well as accompany participants to medical appointments and treatment facilities as appropriate
Educate, inform, and advocate for participants regarding benefits and entitlements, treatment, self-advocacy, and natural supports
Collaborate with the team to assess and identify individuals needs and participate in the design of interventions or action plans to fulfill the needs as they relate to community outreach
Collaborate with other outreach members to coordinate outreach activities, facilitate communication and to complete assignments
Attend and participate in regular site meetings by providing verbal updates related to community outreach
Serve as advocate/liaison/broker for our individuals with other community agencies when needed
Maintain a record keeping system for the purpose of tracking all services provided to patients and submit reports to Program Director as requested
Meet regularly with supervisor (as determined) to provide updates and receive supervision
Other duties as assigned