RESTAURANT MANAGER - LB GRILL

LEGENDS BAY CASINO•Sparks, NV

4d•Onsite

About The Position

The Restaurant Manager for Legends Bay Grill is responsible for leading the Grill front-of-house team to deliver exceptional guest service in a professional, high-energy dining environment. This role drives guest loyalty, revenue growth, and operational efficiency through effective leadership, cost control, and consistent execution of service standards.

Requirements

Minimum of four years experience working in a restaurant, preferably in a casino settng.
Minimum of three years supervisory experience.
Neat, professional appearance with emphasis on good personal hygiene and grooming.
Must be 21 years of age
Comply with all health codes and regulations
Must be able to lift 50 pounds.
Excellent oral and written communication skills.
Ability to read, write, speak, and understand the English language.
The ability to successfully interact with all levels of team members and management.
Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
Alcohol Service Certification

Responsibilities

Lead, coach, train, motivate, and discipline front-of-house team members.
Foster a positive, professional work environment that emphasizes teamwork and guest satisfaction.
Ensure compliance with all company policies, procedures, health codes, and regulatory requirements.
Create staff schedules that balance operational efficiency, superior guest service, and labor cost controls.
Maintain proper cost of sales and labor percentages.
Convey positive energy and enthusiasm focusing on guest interaction and immediately address service issues and follow up to ensure guest satisfaction.
Actively engage with guests, promptly resolve service issues, and follow up to ensure satisfaction.
Make sound decisions in response to unscheduled changes, service challenges, or operational obstacles.
Inspire and motivate team members through clear direction and enthusiastic leadership.
Ensure all team member documentation and evaluations are current.
Assist the front-of-house staff with their duties as needed to ensure smooth service and guest satisfaction.
Resolve guest complaints efficiently.
Maintain logs and reports.
Maintain awareness of competitive market conditions and industry trends.
Assist other dining units and casino beverage operations as needed.
Perform any additional duties as needed.