Retail Facilities Coordinator

High Profile•Grand Rapids, MI

About The Position

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey. JOB SUMMARY: The Retail Facilities Coordinator plays a key role in ensuring the smooth operation, maintenance, and safety of our High Profile Cannabis Shop retail locations. This role supports day-to-day facilities management, vendor coordination, and project execution across multiple retail sites, helping to maintain consistent and high-quality customer experience.

Requirements

2+ years of experience in facilities coordination, retail operations, or property management.
Strong organizational and project management skills with strong attention to detail.
Excellent communication and vendor management skills.
Effective communication skills and the ability to collaborate with internal teams and external partners.
Proficiency in Microsoft Office and facilities management software (e.g., Freshservice, FMX).
Maintain on-call availability, including weekends and holidays as needed, to ensure timely response to urgent facility issues.
Familiarity with OSHA, local zoning & building codes.
Ability to travel to retail locations as needed (up to 25%).

Responsibilities

Serve as the primary point of contact for all retail facilities-related issues across the retail portfolio.
Coordinate, track, and follow up on maintenance requests, repairs, and preventive maintenance schedules using facilities management software; analyze patterns to recommend proactive solutions.
Maintain clear, timely, and professional communication with internal stakeholders regarding facility issues, project updates, and timelines to minimize disruption.
Maintain accurate documentation of facility assets, warranties and service agreements.
Assist in developing and updating facility-related ROPs and emergency procedures.
Support store teams during emergency events, including plumbing, HVAC, and electrical issues.
Oversee the onboarding and management of external vendors, contractors and service providers in compliance with company standards.
Maintain and update contact lists of vendors, landlords, and service partners across the retail portfolio.
Manage competitive bidding, cost analysis, and service comparisons to ensure cost-effective facility solutions.
Review, process, and track proposals, contracts, service agreements, and invoices within financial platforms.
Utilize C3 Industries’ financial software for timely processing, approval, and tracking of contracts, invoices and service agreements.
Support new store openings, remodels, refreshes, and special projects by coordinating facility-related tasks.
Maintain and distribute weekly maintenance calendars, reports and project updates.
Collaborate with Retail Operations, Legal, Compliance, Design & Construction teams to prioritize facility repairs and ensure regulatory compliance across the retail network while maintaining adherence to local and state laws, licensing requirements, and BFS standards.
Support resolution of fire/life safety inspection deficiencies & ADA compliance.
Foster positive working relationships with retail store managers and field leadership, serving as a reliable and solutions-oriented partner for facility needs.
Collaborate with retail leadership and store managers to identify and resolve facility needs.
Contribute to an innovative work environment that responds to changing business demands.
Conduct miscellaneous administrative tasks including but not limited to copies, notetaking, distribution of notes and fielding of calls and questions.