Retail Regional Manager

Barnes & Noble Education•Fayetteville, AR

About The Position

At Barnes & Noble Education (“BNED”) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education. We are seeking a Regional Manager to join our dynamic team. As a Regional Manager you will be accountable for all stores within your respective region by supporting the operational excellence and profitability of those stores. This position will ensure consistency with BNC's processes and procedures, cultural standards, and campus outreach initiatives while working towards a successful contract renewal. How You'll Make an Impact As Regional Manager you will be empowered to leverage your retail experience, to autonomously... LEAD: Cultivate, lead, and grow a strong team of committed General and Store Managers that will deliver consistent positive financial results through efficient management and execution of policies, procedures and driving sales initiatives Lead by example by demonstrating a calm demeanor and managing issues appropriately and with respect Provide feedback through counseling and appraisals; relate to others, build rapport, and work collaboratively with customers, campus partners, and Store teams. EXECUTE: Execute developed business strategies and identify opportunities to drive sales, increase customer satisfaction, and expand store traffic. Serve as a liaison between field and corporate office partners to ensure clear communication, problem solving and partnership while maintaining an objective perspective Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable Partner with General and Store Managers to drive results and implement key strategic initiatives for campus administration Demonstrate excellent written and oral presentation skills INSPIRE: Foster a customer-focused environment by inspiring brand loyalty and cultivating a world-class experience Identify creative solutions, learn independently, embrace change, and act as a change agent Build strong, collaborative relationships with campus administration and community by sharing expertise and providing emerging information on the competitive landscape Foster a fair and equitable team environment

Requirements

7-10+ years of retail leadership experience overseeing multi-unit, geographically disbursed stores
Substantial knowledge and expertise with merchandising and retail operations
Ability to use tact and diplomacy to develop and nurture harmonious relationships with campus administration, corporate office teams, and store leadership.
Strong financial, analytical and time management skills with the ability to drive revenue, manage P&Ls, and control expenses to budget
Proven track-record of recruiting, hiring, and developing strong collaborative teams to drive results and exceed expectations
Tech-savvy with the ability to quickly master new systems and support their adoption at each store
Availability to travel and visit multiple properties within a region.

Responsibilities

Cultivate, lead, and grow a strong team of committed General and Store Managers that will deliver consistent positive financial results through efficient management and execution of policies, procedures and driving sales initiatives
Lead by example by demonstrating a calm demeanor and managing issues appropriately and with respect
Provide feedback through counseling and appraisals; relate to others, build rapport, and work collaboratively with customers, campus partners, and Store teams.
Execute developed business strategies and identify opportunities to drive sales, increase customer satisfaction, and expand store traffic.
Serve as a liaison between field and corporate office partners to ensure clear communication, problem solving and partnership while maintaining an objective perspective
Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable
Partner with General and Store Managers to drive results and implement key strategic initiatives for campus administration
Demonstrate excellent written and oral presentation skills
Foster a customer-focused environment by inspiring brand loyalty and cultivating a world-class experience
Identify creative solutions, learn independently, embrace change, and act as a change agent
Build strong, collaborative relationships with campus administration and community by sharing expertise and providing emerging information on the competitive landscape
Foster a fair and equitable team environment