Revenue Cycle Associate - Government
About The Position
Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion. We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization. Join the Upstream Rehabilitation team where your work makes a real impact! As a Revenue Cycle Associate - Government, you’ll play a vital role in ensuring timely and accurate reimbursement for services provided to patients covered by Medicaid, Medicare Advantage Plans, Veterans Administration and Tricare. Your efforts help keep operations running smoothly and directly support our mission to inspire and empower the lives we touch.
Requirements
- High School diploma or equivalent experience with five plus years of revenue cycle function experience.
- At least one year of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment.
- Exceptional communication skills, including oral and written.
- Strong organizational and time management skills.
- Strong attention to detail, and capacity to multitask effectively.
- Proven ability to identify and resolve problems in a timely manner.
- Proficiency in Microsoft Office Suite or similar software applications.
Nice To Haves
- Three plus years of experience in Revenue Cycle, Medicare and Commercial Insurance in a high-production environment.
- Experience identifying processes and recommending solutions.
Responsibilities
- Review unpaid accounts and take appropriate action to secure correct reimbursement and reduce outstanding AR.
- Ensure payments received are accurate, appropriate and paid in full.
- Meet productivity standards while driving down aged balances.
- Correct accounts issues, including verifying payers, resolving payer overlaps, reviewing medical EOBs, posting adjustments or transfers, and creating tasks when funds need reapplication.
- Document all account actions thoroughly and accurately.
- Identify trends or recurring issues and share them with your team and Supervisor.
- Stay informed on payer changes by enrolling in relevant publications and sharing updates with peers and leadership.
- Completed or respond to tasks within designated timelines.
- Provide timely updates and documentation for all escalated accounts or supervisor-assigned reviews.
- Other projects and duties as assigned.
Benefits
- Annual paid Charity Day to give back to a cause meaningful to you
- 100% employer paid medical health insurance premium option available
- Dental and Vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Supportive team and leadership invested in your success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
