Revenue Cycle Associate

Innovive HealthMedford, MA
1d

About The Position

The Revenue Cycle Associate supports a high performing Revenue Cycle Department. The individual filling this position will be an ambitious hands-on problem solver and effective communicator that will support the achievements of the team. The role may include but is not limited to the following: following up on denials and collections, posting payments, or any other projects as needed.

Requirements

  • Associate’s degree in business or 1-2 years of related work experience.
  • Intermediate level in Microsoft Office, Excel, Word, and Outlook
  • Ability to perform diversified clerical functions and intermediate level accounting procedures

Nice To Haves

  • Previous experience using HealthWyse
  • Previous experience with the MassHealth Provider Online Service Center (POSC)

Responsibilities

  • Processes payments and denials within 48 business hours of receipt from insurers.
  • Documents denial reasons within the EMR using clear, concise language.
  • Reconciles the Cash Posting Journal/Deposits Report from each of our EMRs to the bank deposits.
  • Ability to comprehend and work with various payers’ remittance advices/explanations of benefits.
  • Understands the reason for denials or partial payments on remittance advices/explanations of benefits.
  • Research denials and partial payments to determine if further action is needed.
  • Research payers’ payment policies when necessary.
  • Contacts payers and patients to obtain payment on outstanding accounts.
  • Navigates through software systems efficiently.
  • Notifies appropriate parties if payment is not received or payer fails to respond.
  • Records information about financial status of accounts and status of collection efforts.
  • Prepares collections reports.
  • Requests timely adjustments and write offs.
  • Assists with related special projects and perform other related duties as assigned by management.
  • Adheres to all home health care regulations including CMS and multiple state Medicaid programs.
  • Adheres to agency’s policies and procedures.
  • Performs other duties as assigned.
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