Revenue Cycle & Contracts Associate

Turquoise • Chicago, IL

5d • Hybrid

About The Position

This is a hybrid role in Chicago, IL. Turquoise is launching an Associates Program designed to bring exceptional early-career talent into the heart of our operations. As an Associate, you will be embedded on our Implementation and Customer Support teams, contributing directly to client-facing deliverables while building deep expertise in healthcare revenue cycle management and managed care contracting. This role offers hands-on experience from day one. Associates support health systems and payers in understanding their contract economics, assist with validating our AI-powered contract intelligence tools, and help ensure clients receive accurate and well-structured data that supports their operations. We are a growth-stage startup moving fast, thinking big, and hiring people who want to do the same. If you are energized by hard problems, curious about how healthcare actually works, and ready to learn a lot quickly, you will fit right in.

Requirements

• Bachelor’s degree in Finance, Economics, Mathematics, Computer Science, Statistics, or a related field that demonstrates rigorous, analytical thinking.
• 0-3 years of professional experience; we welcome recent graduates and early-career professionals who are eager to grow.
• Strong attention to detail and a commitment to producing accurate, well-organized work.
• Comfortable working with structured data: spreadsheets, tabular datasets, and logical frameworks are your natural habitat.
• A problem-solver’s mindset: you enjoy breaking down ambiguous situations and working toward clear, defensible answers.
• Strong written and verbal communication skills; you can explain technical findings to non-technical stakeholders.
• Self-motivated and curious. You are proactive and interested in continuously learning new concepts.

Nice To Haves

• Exposure to healthcare, health insurance, or health IT through coursework, internships, or work experience.
• Familiar with revenue cycle management, managed care, or hospital billing concepts.
• Experience with SQL, Python, or similar tools for data analysis.
• Prior experience in a startup or fast-paced, ambiguous environment.

Responsibilities

• Support client implementations by building machine readable files machine-readable files (MRFs) that comply with federal price transparency requirements.
• Construct scenario models that allow clients to visualize and analyze the financial impact of contract rates across payer and service line combinations.
• Produce clear, accurate rate summaries that translate complex contract language into actionable insights for clients.
• Identify patterns in repetitive workflows and propose scalable solutions, from documentation improvements to process automations, that reduce manual lift for the broader team.
• Perform quality assurance on outputs from Turquoise’s AI systems, validating extracted contract “tags,” payer and provider identifiers, lines of business, and contract rate data for completeness and accuracy.
• Partner with Implementation Managers and Support Leads to keep client onboarding milestones on track and data deliverables error-free.
• Develop fluency in managed care contracting structures, reimbursement methodologies, and the regulatory landscape governing healthcare price transparency.
• Continuously surface and document QA findings to inform improvements to our AI systems and internal workflows.

Benefits

• Comprehensive medical, dental, and vision coverage. We pay up to 100% of employee premiums and 60% for dependents.
• Competitive salary commensurate with experience.
• Equity participation in a high-growth company.
• 401(k) with company matching.
• An opportunity to work on problems that are changing how healthcare pricing data is used across the industry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level