Revenue Cycle Coordinator

Waukesha County, WI • Waukesha, WI

1d • $45 - $62 • Onsite

About The Position

Waukesha County's Department of Health and Human Services is seeking an experienced Revenue Cycle Coordinator to lead and oversee all aspects of the healthcare revenue cycle. This position functions similarly to a Business Office Manager in a nursing home or physician practice, with responsibility for supervising admissions, billing, and utilization review staff while ensuring accurate and compliant reimbursement from Medicare, Medicaid, and third-party payors. The ideal candidate brings strong knowledge of healthcare billing regulations, revenue cycle best practices, insurance reimbursement, and coding compliance. This role monitors key financial performance indicators, investigates denials and variances, develops policies and process improvements, and serves as the department’s subject matter expert on revenue cycle compliance. The position works closely with clinical leadership, fiscal staff, compliance committees, and the electronic health record system to maintain efficient, accurate, and compliant billing operations. We are seeking a detail-oriented leader who can analyze trends, improve processes, ensure regulatory compliance, and support the fiscal health of the department while building strong working relationships with internal teams and external partners.

Requirements

• Graduation from a recognized college or university with a bachelor’s degree in business, accounting, health information management, healthcare management, or a closely related field.
• Three (3) years of professional work experience in healthcare coding, billing and collections, preferably in a behavioral health setting.
• Master's degree from a recognized college or university in an area listed above may be substituted for one (1) year of the work experience requirement.
• Strong knowledge of healthcare billing regulations, revenue cycle best practices, insurance reimbursement, and coding compliance.
• Ability to analyze trends, improve processes, ensure regulatory compliance, and support the fiscal health of the department while building strong working relationships with internal teams and external partners.

Responsibilities

• Lead and oversee all aspects of the healthcare revenue cycle
• Supervise admissions, billing, and utilization review staff
• Ensure accurate and compliant reimbursement from Medicare, Medicaid, and third-party payors
• Monitor key financial performance indicators
• Investigate denials and variances
• Develop policies and process improvements
• Serve as the department’s subject matter expert on revenue cycle compliance
• Maintain efficient, accurate, and compliant billing operations

Benefits

• Excellent health/dental/vision
• Life insurance
• Generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year)
• Exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan
• Employees are recognized and valued through a pay for performance system.
• Successful candidates will be eligible for performance-based merit increases and non-base performance awards.
• Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level