The Revenue Cycle Representative I is responsible for the follow-up with all third-party payers, patients, and other departments related to outstanding account balances, payment discrepancies, and executing resolutions. • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. • Contact payers regarding unpaid or denied accounts. • Contact third-party payers, hospital departments, and patients to obtain information required for account resolution, i.e., unpaid, denied accounts, payment variances, etc • Resolve claim edits with internal departments. • Update and reconcile adjustments as necessary. • Analyze and research payment discrepancies. Determine and execute appropriate action for resolution. • Contacts payers regarding unpaid accounts within designated timeframes. • Maintains understanding of various third-party insurance carriers and regulatory requirements as related to receiving full and proper payments. • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. • Maintains productivity and quality requirements as defined by departmental policy. • Demonstrated ability to work independently with minimal supervision • Reviews correspondence and takes appropriate action to expedite resolution of outstanding receivables with established quality/time standards. Proficient in Hospital and Physician Revenue Cycle. Demonstrated effective critical thinking, problem-solving, and decision-making skills. Exceptional writing and verbal communication skills. Proficient in Microsoft Office Suite. Experience and knowledge of Epic.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED