Revenue Operations Manager

selfpublishing.com • Austin, TX

1d • Onsite

About The Position

As our Director of Operations, you are the heartbeat of our business engine. You aren't just managing "stuff"—you are protecting our bottom line. This role is a unique hybrid of financial strategy and high-stakes negotiation.
You will lead our refund prevention efforts (turning "saves" into raving fans), own our Accounts Receivable (A/R) to ensure no dollar is left behind, and lead our finance team to provide the CEO with crystal-clear P&L visibility. You are the "Right Hand" who streamlines our operations so we can scale from "respected" to "world-class."

Requirements

• 3-5+ years in Operations or Financial Management (Director level or high-level "Right Hand").
• Proven track record in Sales or Collections (you must be able to "save" a deal).
• Deep experience with P&L management and working with bookkeepers/accountants.
• Experience in a high-growth, fast-paced "Traction/EOS" or similar environment.

Responsibilities

• Revenue Retention: Stepping into high-level customer escalations to resolve issues, prevent refunds, and keep authors on the path to success.
• Cash Collection & A/R: Owning the system for collecting outstanding balances and managing past-due accounts with a firm but fair "closer" mentality.
• Financial Leadership: Managing our bookkeeping function, mastering the P&L, and ensuring the CEO has accurate, real-time data to make strategic decisions.
• Operational Excellence: Identifying bottlenecks in our workflows and building the SOPs and systems needed to kill inefficiency.
• Team Leadership: Serving as a primary leader in our Austin office, setting the standard for effort, attitude, and accountability.

Benefits

• Competitive Base Salary + Performance-Based Bonus (tied to Revenue Retention/AR).
• Unlimited Books: We practice what we preach—read as much as you want!
• Self-Care Budget: Monthly budget for massages, house cleaning, and wellness.
• The chance to help 100,000 authors share their stories with the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed