Revenue Operations Systems & Strategy Specialist

Eleanor Health

2d•$65,000 - $70,000

About The Position

The Rev Ops Systems & Strategy Specialist, is responsible for overseeing the revenue operations technical strategy to intelligently drive forward all revenue activities to increase profitability and ensure all financial objectives are met. This role plays a critical role on the Eleanor Health Revenue Operations Team in driving the organization’s financial performance, as well as leading the Revenue Cycle’s technology strategy.

Requirements

Minimum 7 years of experience in healthcare revenue management and/or Technical Support
Knowledge of patient registration, scheduling, authorizations, billing process and workflow
Basic knowledge of EHR programs, Medical Terminology, ICD-10, CPT, HCPCS codes and coding processes (Required). Strong understanding and comfort level with computer systems and experience with process improvement methodologies
Proven understanding of Value Based Care and Fee For Service contract models
Proven technical and vendor relationship management experience
System implementation/project management experience

Nice To Haves

Minimum 7 years of experience in healthcare revenue management and/or Technical Support
Knowledge of patient registration, scheduling, authorizations, billing process and workflow
Basic knowledge of EHR programs, Medical Terminology, ICD-10, CPT, HCPCS codes and coding processes (Required). Strong understanding and comfort level with computer systems and experience with process improvement methodologies
Proven understanding of Value Based Care and Fee For Service contract models
Proven technical and vendor relationship management experience
System implementation/project management experience

Responsibilities

Develop the technology roadmap for Revenue Cycle, identifying opportunities to better leverage technology and automation to fill and eliminate process gaps and promote efficiencies
Collaborate with IT and clinical operations to optimize EHR and practice management systems for revenue cycle efficiency
Manage vendor relationships and drive accountability and performance while identifying opportunities for internal and external performance improvement
Define strategic objectives, work closely with internal stakeholders and revenue cycle business partners to evaluate and analyze existing systems and processes, and implement improvements that support revenue cycle goals.
Develop and implement strategic initiatives to improve revenue cycle performance, reduce denials, and enhance cash flow
Partner and collaborate with Finance, Clinical Operations, and Payer Contracting teams
Due Diligence and Assessment: develop and implement standardized protocols for integrating new businesses, acquisitions, and initiatives into the revenue cycle
Provide regular updates and reports to the Vice President of Revenue Strategy and other senior leaders on Revenue Cycle performance and outcomes
Create high-performance culture focused on continuous improvement

Benefits

Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge!
12 Vacation days
12 Wellness (Sick) days
3 Floating holidays
9 Company-observed holidays
Jury Duty, Voting Leave, and other forms of paid time off may be available
Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
Life Insurance - Both Eleanor and employee-paid options are available.
Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
Mindfulness App Reimbursement
EAP with eight face-to-face sessions
Virtual health and wellness visits covered by our medical plan.