Risk Manager, Ads Policy, Advertising Trust, Policy Operations

Amazon • San Diego, CA

4d

About The Position

We are looking for an enthusiastic, detail-oriented Risk Manager for Ad Policy
to join the Advertising Trust team. In this role, you will be responsible for
developing content labels and policy application rules for various Amazon ad
products and publishers. This role is central to developing policies, content
labels and policy rules that are vital in supporting the scale of Amazon
advertising’s growing business. You will partner with a variety of teams
including policy managers, product managers, machine learning scientists,
software engineers, operations managers, etc., in developing scalable content
labels and associated infrastructure needs. You will aid in the development of
machine learning models and collaborate with content moderation teams in
developing training content and support policy/content label queries. You will
develop a deep knowledge in Amazon ad products, locale specific requirements,
and have a familiarity of cultural and societal norms. You will hold a high bar
for accuracy and strive for a zero-error rate. You will identify areas for
collaboration, resource sharing, and escalation management coordination between
multiple teams across Amazon that work in the same space, in order to bring
consistency to our advertisers and shoppers.

You will be a key owner of the Amazon Ads customer experience, tenaciously and
continuously advocating for our customers by keeping ad policy and enforcement
of those policies true to our principle of customer obsession. If you are
looking for a role in a team that has a varied and exciting remit and you are a
self-starter that can solve issues with considerable autonomy and use influence
over authority to deliver results, this is the role for you.

The Ad Policy team owns global ad policies across all Ad products and Amazon
Publishers. This dynamic team is an integral part of how we support Amazon
Advertising and as such has touch points across multiple areas of our business.
We make a customer impact with every ad we serve and pride ourselves on doing so
with a customer centric focus.

Requirements

• Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent
• Experience in program or project management
• Experience with SQL and Excel
• Bachelor's degree or equivalent
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of working cross functionally with tech and non-tech teams experience
• 3+ years’ experience in an ads regulator, advertising policies, risk management, compliance, policy enforcement or closely related field

Nice To Haves

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Master's degree in relevant field
• Proven experience in digital and/or programmatic advertising, with creative acceptance policies, advertising standards, and/or ad/content labeling

Responsibilities

• Design, expand, refine and maintain granular and high level policies, content label sets and policy application rules
• Support the launch of Amazon Advertising in new countries and new placements
• Handle daily policy escalations from internal moderators, engineers, and other internal stakeholders
• Prepare and deliver business reviews to the management team regarding project progress and roadblocks
• Partner with a broad range of product teams, engineers, operations, and other stakeholders to drive tool development and coordinate cross-functional projects
• Analyze metrics and data to continuously improve the quality of our taxonomy models, label sets, and policy rules

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level