Risk Solutions Technical Consultant (Texas)

The Hanover Insurance Group • San Antonio, TX

3d • Remote

About The Position

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Risk Solutions team is currently seeking a Technical Consultant based out of Houston, San Antonio, or Austin, Texas. This is a full-time, exempt role. Position is eligible for a fully remote arrangement.
POSITION OVERVIEW:
Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls that will assist customers in risk mitigation and underwriting with risk selection/pricing. Delivers consultative and SME level technical support to policyholders, risk solutions staff, and underwriters. Develops and delivers quantitative and loss driven service strategies in collaboration with underwriting and agency partners to policyholders. Provides input on regional matters to the risk solutions and underwriting teams. May be assigned Specialist duties.

Requirements

• At least 10 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
• B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
• Strong to exceptional communication skills, both verbal & written
• Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
• Strong to exceptional analytical & problem-solving skills.
• Demonstrated project management skills.
• Ability to work in a dynamic environment on multiple projects, tasks or assignments.
• Results focused.
• Possesses a superior technical skillset necessary for risk assessment and service.
• Ability to use a personal computer and other standard office equipment.
• Ability to work in a fast-paced environment.
• Ability to travel as necessary.
• Ability to sit and/or stand for extended periods.
• Ability to walk through customer buildings and facilities.
• Ability to climb a ladder to various heights and maintain balance while performing work tasks.

Nice To Haves

• Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
• B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.

Responsibilities

• Conduct field surveys on prospect and existing policyholders and write reports for underwriting.
• Develop and deliver meaningful service solutions.
• Perform Specialist duties as assigned.
• Keep current on required technical knowledge by line of business and/or industry.
• Create and follow up on essential recommendations.
• Develop effective relationships with underwriting and agency partners that drives continual collaboration.
• Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
• Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
• Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.
• Coach / mentor newer in career staff as appropriate.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level