RMA Technician

OpenEye•Liberty Lake, WA

27d•$19 - $21

About The Position

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. JOB SUMMARY: This position is responsible for repairing all OpenEye products and testing all product returns. The RMA technician will report to the RMA Manager.

Requirements

a High School Diploma or a General Education Degree
a minimum of 1 year's related experience and/or training.
Knowledge and determination to create innovative ideas to help promote a positive work environment.
Ability to lift up to 50 pounds.
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

Responsibilities

Communicates with the RMA Manager about what work needs to be done.
Repair, test, and troubleshoot OpenEye products sent in for repair and credit.
Performs all other duties/responsibilities as necessary or assigned.

Benefits

The pay for this opportunity is $19.00 - $21.00 per hour. In addition, this position is eligible for an annual discretionary bonus.
Employees are eligible to purchase company stock at a discounted rate
Collaborative, fun, creative culture where idea sharing is encouraged
Casual dress (Jeans are welcome!)
Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
Up to $5,000 annual company match for 401k
Company paid short-term/long-term disability, AD&D and life insurance
Lifestyle Spending Account (LSA) to get reimbursed for your well-being needs
Paid maternity and paternity leave
Pet Insurance
Free annual membership to Care.com
Free access to the Headspace app for you and up to five friends and family members.
15 Days of Paid Vacation accrued per year (increases after year 3)
Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous
9 Paid Holidays per year
Educational Assistance Program covering non-degree support, undergraduate and graduate degrees
Employee Equipment Program – Free Alarm.com system for your home!