Rooftop Pool Host

HRI Hospitality•New Orleans, LA

4d•Onsite

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! The Barnett Hotel features High-Five Pool Bar, a 9th-floor rooftop garden. Open daily (weather permitting), our rooftop space invites guests to cozy up to the firepits and dine on tasty small plates while sipping seasonal cocktails, all with panoramic city views as a backdrop. JOB SUMMARY This position is a Host in an outdoor rooftop pool area. The host will greet and welcome guests. The host is the cashier for pool passes and checking guests in and our of the pool area. This position will monitor the occupancy of the pool and assist with accommodations and keeping the area stocked and refreshed. Experience with Resort Pass a plus!

Requirements

Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of the Hyatt and JDV initiatives
Ability to compute basic mathematical calculations.
High school diploma required.
Minimum 1 year of experience in similarly-sized restaurant.
Ability to understand guests’ service needs & requests.
Ability to acknowledge guests’ requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
Must be able to maintain a flexible work schedule.
Sit, walk, and stand continuously.
Lift / carry 10lbs (frequently) and 25lbs (occasionally)
Bend, squat, crawl, and reach above shoulder level.
Use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation.
May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.