Router/Dispatcher

Assisted Student Transportation • Kansas City, MO

3d • $21 • Onsite

About The Position

The Student Router/Dispatcher plays an integral role in establishing and maintaining an efficient and productive transportation department. This position supports routing, dispatching, scheduling, and administrative functions to ensure safe, efficient, and reliable transportation services.

Requirements

• Ability to work collaboratively and maintain professional relationships
• Reliable, motivated, and professional demeanor
• Strong organizational, communication, and interpersonal skills
• Ability to work independently and meet deadlines
• Knowledge of office practices and computer proficiency
• Ability to remain calm in high-pressure environments
• Problem-solving skills with multiple variables
• Familiarity with dispatching practices and routing software
• Sympathetic attitude toward children and individuals with disabilities

Responsibilities

• Communicate and monitor vehicles and passengers according to schedule
• Utilize dispatch software to ensure efficiency and timeliness of routes
• Process same-day route changes and modify routes accordingly
• Assist drivers with directions and support operational needs
• Report routing conflicts, driver concerns, and student issues to leadership
• Communicate via two-way radio and/or tablets regarding delays, breakdowns, hazards, and emergencies
• Notify schools of late buses or emergency situations
• Collaborate with district partners to monitor and optimize routing efficiency
• Assist in scheduling and assigning drivers to routes and trips
• Communicate routing concerns and operational issues to management
• Present routing and scheduling information as requested
• Answer phones and respond to inquiries
• Schedule transportation and complete data entry
• Assist with vehicle maintenance coordination
• Serve as a driver or aide as needed
• Process payroll worksheets and resolve discrepancies
• Reconcile daily trips and address accuracy issues
• Assist with driver scheduling and related tasks
• Participate in on-call rotation as needed
• Participate in training and onboarding of staff
• Complete assigned reports

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
• Life insurance
• Paid time off (PTO)
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees