Safety Officer

ADDICTION AND MENTAL HEALTH SERVICES, LLC•Louisville, TN

2d•Onsite

About The Position

The Facility Safety Officer is responsible for maintaining a safe and secure healthcare environment for patients, staff, and visitors. This role combines security operations, emergency response, visitor management, and safety program support, requiring a balance of authority, compassion, and professionalism. The Safety Officer plays a critical frontline role in incident response, de-escalation, access control, and proactive risk identification while promoting a culture of safety throughout the facility.

Requirements

High school diploma or GED required.
Valid driver’s license required.
Ability to pass a background check.
Strong understanding of workplace health and safety regulations and industry best practices.
Excellent written and verbal communication, interpersonal, and leadership skills.
Strong verbal de-escalation and customer service abilities.
Problem-solving and analytical skills for investigations and risk assessments.
Excellent observation and organizational skills, including record and program management.
Ability to remain calm and decisive in high-stress situations.
Physical capability to walk, stand for extended periods, and perform potential physical interventions when required.
Knowledge of hospital layout, policies, and emergency procedures.

Nice To Haves

CPR and First Aid certification preferred.
Specialized training in crisis intervention or managing agitated individuals preferred.

Responsibilities

Routinely patrol hospital buildings, grounds, and parking lots to identify hazards, suspicious activity, and policy violations.
Monitor entrances and exits, screen visitors, control access to restricted areas, and verify authorized personnel.
Operate and monitor surveillance cameras and alarm systems to detect and respond to incidents.
Serve as the first point of contact for visitors, proactively and professionally approaching unauthorized individuals.
Assist with visitor management, including screening and escorting visitors after hours.
Safeguard hospital property, equipment, and confidential information.
Respond to fire alarms, medical emergencies, disasters, and other facility codes, coordinating with internal teams and external law enforcement or emergency services as needed.
De-escalate conflicts involving agitated patients or visitors using verbal intervention and crisis management techniques.
Address incidents such as theft or vandalism and enforce hospital policies appropriately.
Remain calm and act swiftly during emergencies, providing leadership and support until situations are resolved.
Document observations, incidents, investigations, and completed patrols accurately and thoroughly.
Develop and update safety manuals, Standard Operating Procedures (SOPs), and emergency evacuation plans in compliance with local, state, and federal regulations (including OSHA).
Investigate accidents, injuries, and near misses to determine root causes and implement corrective actions.
Maintain safety data and prepare reports for management, ensuring regulatory compliance and minimizing organizational risk.
Coordinate emergency preparedness activities, ensuring staff understand evacuation routes and response roles.
Promote a proactive safety culture through communication, initiatives, and recognition of safe behaviors.
Develop and deliver safety training programs, workshops, and awareness campaigns for employees.
Educate staff on safety protocols, personal protective equipment (PPE) usage, and emergency response procedures.
Provide directions and assistance to visitors and staff.
Offer escorts when needed and maintain a professional, courteous, and compassionate presence at all times.

Benefits

Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment – Available for nurses and therapists.
Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
Generous PTO – A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

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