Sales Administrator

Costa Farms, LLC•Miami, FL

About The Position

The Sales Administrator at Bernecker’s will be a highly organized and proactive professional who plays a key role in the daily execution of sales operations and related tasks. As a member of the Sales team, you will collaborate closely with a motivated group of colleagues and partners with cross-functional teams to ensure accurate and timely deliveries. Success in this role requires a goal-driven mindset, strong knowledge of customer service best practices, and exceptional organizational abilities. The Sales Administrator at Bernecker’s will be a highly organized and proactive professional who plays a key role in the daily execution of sales operations and related tasks. As a member of the Sales team, you will collaborate closely with a motivated group of colleagues and partners with cross-functional teams to ensure accurate and timely deliveries. Success in this role requires a goal-driven mindset, strong knowledge of customer service best practices, and exceptional organizational abilities.

Requirements

Proficient with Microsoft Office Suite.
Excellent written and verbal communication skills.

Nice To Haves

Prior experience in customer service is a plus.
Prior experience with CRM software is a plus.
Bilingual English and Spanish preferred.

Responsibilities

Develop long-term relationships with the customers.
Be a liaison between the customer and cross-functional internal teams to ensure timely and successful
delivery of our solutions according to customer needs.
Assist the Sales Specialists in performing various administrative tasks to ensure customer satisfaction.
Process orders via email or phone.
Respond promptly to customer inquiries via email or phone; provide pricing, availability, and pictures.
Communicate important feedback from customers internally.
Maintain and update sales and customer records.
Check data accuracy in orders and invoices.
Take pictures for product advertising.
Stay up to date with new products and features.
Support the sales department with other administrative tasks when needed.
Collaborate with team members to achieve sales targets and contribute to the organization's success.
Complete training as required to provide the essential functions of the position.
Availability for flexible schedule changes based on business needs (including but not limited to seasonal demand and additional hours outside of the regular work schedule, such as weekends, nights, and holidays).
Collaborate with cross-functional teams to gather information or help as required.
Perform additional duties as required.