Sales Assistant

PACE Supply • San Jose, CA

13d • Onsite

About The Position

Join PACE Supply Corp’s Dynamic Team! We are seeking a motivated and detail-oriented Sales Assistant to join our dynamic team in San Jose, CA. In this support role, you will work closely with outside and inside sales representatives to ensure smooth operations, excellent customer service, and efficient order processing for our plumbing customers (including contractors, plumbers, and builders). This is an excellent opportunity to grow within a stable, employee-owned company in the wholesale plumbing industry. What We Offer:
A supportive, high-energy work environment
A chance to gain valuable experience with a rapidly growing company
The opportunity to work with an exceptional, ownership-driven team
Ready to contribute to a company that values your skills and dedication? Apply today for this exciting opportunity with the PACE Supply family!

Requirements

• High school diploma or equivalent required; some college coursework in business or related field preferred.
• 1–3 years of experience in a customer service, administrative, or sales support role (experience in wholesale distribution, plumbing/HVAC, construction supply, or related industries is a strong plus).
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook); experience with ERP systems (e.g., inventory/sales software) is advantageous.
• Excellent communication skills — professional phone etiquette, clear written correspondence, and ability to interact effectively with contractors and team members.
• Detail-oriented with strong organizational skills and the ability to multitask in a fast-paced environment.
• Reliable, team-player attitude with a strong work ethic and eagerness to learn.

Nice To Haves

• Basic knowledge of plumbing products, terminology, or construction industry preferred but not required — we provide training!

Responsibilities

• Handle high-volume calls and direct to appropriate staff
• Verify and release customer sales orders
• Process invoices, statements, and account allocations
• Open new job, credit, and cash accounts
• Verify sales tax rates via BOE website
• Manage refund requests and credit reference forms
• Prepare and track notices for liens, mechanic lien filings, and collections
• Update customer accounts and CA numbers daily in MIS
• Run weekly lien aging reports and follow up on accounts
• Prepare lien releases for customers

Benefits

• PACE Supply is proud to be an employee-owned corporation.
• We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days!
• We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED