Sales Coordinator

Four Seasons Hotels and Resorts • Los Angeles, CA

12d • $32 • Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep. The Beverly Wilshire, A Four Seasons Hotel is looking for a Sales Coordinator who shares our passion for excellence and is enthusiastic about creating the ultimate service experience for our guests. We are looking for individuals who possess a high level of professionalism and integrity while maintaining the confidentiality of the office. A solid working knowledge of all MS systems: Word, PowerPoint, Excel and Publisher are required. Working knowledge of Opera is strongly preferred. Applicants must also have a high attention to detail and the ability to multi-task in a fast-paced environment and is a collaborative team player. Applicant will be helping group sales manager draft proposals and contracts and upkeep notes and systems with accurate details. MUST love contracts, have a passion for hospitality and excellent communication skills. This position is an opportunity to learn or build upon existing knowledge the world of luxury hotel sales. Organization and time management skills are key. This person will be responsible for providing administrative support to the Sales Managers and Director(s) while being familiar with all aspects of the sales process. This position reports to the Director of Sales. This is a non-exempt/hourly position. U.S. work authorization is required for this position. This is an on-property position. In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.

Requirements

• A solid working knowledge of all MS systems: Word, PowerPoint, Excel and Publisher are required.
• Applicants must also have a high attention to detail and the ability to multi-task in a fast-paced environment and is a collaborative team player.
• MUST love contracts, have a passion for hospitality and excellent communication skills.
• Organization and time management skills are key.
• U.S. work authorization is required for this position.

Nice To Haves

• Working knowledge of Opera is strongly preferred.
• Basic knowledge of hotel operations
• Previous hotel experience preferred
• Strong communications (telephone and in person)
• College education preferred
• Fluent and professional communication both written and verbal
• Works well under pressure, multitasking, and team player
• Extreme attention to detail in all areas, organizational skills, and thinks strategically
• Ability to touch type 50+ WPM and comprehensive computer skills

Responsibilities

• Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, Golden Sales & Catering and Outlook.
• Providing Sales Coordinator and Catering Administrative Assistant support as necessary, including but not limited to contract turnovers, merging contracts, menu printing, site inspection forms.
• Fielding incoming inquiries and distributing to proper recipient.
• Correspond via email and telephone with clients regarding individual reservations or group requests.
• Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.
• Communicate internally with Reservations Team, Front Office Team, and other departments for guest preferences and stay requests.
• Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, etc) on a timely basis.
• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
• Managing projects related to sales initiatives such as holiday gifts, sales blitzes, and hotel partnerships.
• Periodically assist with front of house operations including greeting and directing guests.
• Finalizing the requirements and assisting with resume preparation of confirmed bookings when needed.
• The ability to perform other tasks or projects as assigned by hotel management.
• Handle incoming requests from clients and hotels, act as primary client contact when Sales & Catering team are out of the office.

Benefits

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed