Sales Operations & Enablement Analyst

DISA Global Solutions, Inc.
1d

About The Position

The Sales Operations & Enablement Specialist improves sales performance by optimizing Salesforce processes, maintaining clear reporting, and delivering insights that support forecasting and pipeline management. The role drives sales enablement through training, content management, and new‑hire onboarding while supporting product launches and ensuring strong adoption of tools and processes. This position partners closely with Sales, Marketing, Finance, and Customer Success to streamline workflows, support lead management, assist with compensation and territory planning, and document scalable processes that strengthen overall revenue operations.

Requirements

  • High School Diploma or GED (required); Bachelor’s degree (preferred) or equivalent work experience in lieu of.
  • 4–7+ years of experience in Sales Operations, Sales Enablement, or Revenue Operations.
  • Strong working knowledge of Salesforce reporting, dashboards, and sales processes.
  • Proven ability to build and maintain sales reporting, dashboards, and KPIs.
  • Experience supporting B2B sales teams, ideally with complex or regulated products.
  • Background in sales onboarding, enablement programs, and process adoption.
  • Strong analytical, organizational, and communication skills.
  • Proficiency in MS Office, including Excel (formulas, VLOOKUPs) and PowerPoint.

Nice To Haves

  • Experience in services, compliance, background screening, drug testing, or healthcare‑adjacent industries.
  • Exposure to commission planning, sales compensation structures, and territory or capacity modeling.
  • Experience working in private‑equity–backed or high‑growth environments.
  • Familiarity with sales enablement tools and content management platforms.

Responsibilities

  • Maintain and optimize Salesforce processes, workflows, reporting, and data quality in partnership with the Salesforce Administrator.
  • Serve as a key stakeholder for Salesforce enhancements, documentation, and process improvements.
  • Support opportunity management, pipeline hygiene, forecasting accuracy, and CRM best‑practice adoption.
  • Build and maintain dashboards and recurring sales reports that provide clear visibility into pipeline, bookings, activity, and performance.
  • Deliver insights for weekly, monthly, and quarterly business reviews, highlighting trends and risks.
  • Lead ongoing sales enablement, including training sessions, refreshers, and content reinforcement.
  • Manage sales content such as playbooks, pitch decks, competitive intel, and product updates, ensuring strong usage and adoption.
  • Support new product launches and go‑to‑market initiatives with structured enablement plans.
  • Partner with Sales Leadership and HR to support new‑hire onboarding and track ramp metrics and productivity milestones.
  • Support leads routing, SLA adherence, and lifecycle reporting in partnership with Marketing.
  • Assist with sales compensation planning, commission tracking, territory design, and capacity modeling.
  • Collaborate cross‑functionally to document processes, drive scalability, and champion continuous improvement across sales operations and enablement.
  • Perform other similar and/or related duties as assigned.

Benefits

  • Personal and Sick Paid Time Off.
  • 401k with a highly competitive match.
  • 11 Paid Holidays.
  • Medical/Dental and Vision.
  • Group Life Insurance, HSA/FSA.
  • Employee Assistance Program.
  • Educational Assistance Program.
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