Sales Representative - Phoenix Products

Ring Power•Jacksonville, FL

17h

About The Position

Main Duties & Responsibilities Primary Job Role Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base. Serves as the customer's primary contact and manages customer opportunities. Provides technical and sales support to customers on a regular basis. This support should include the development of "lunch and learn sessions" to provide individual and group presentations for the purpose of new product updates and product improvements. These functions should include the resources of the factory and field personnel whenever deemed necessary. Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries. With periodic progress reviews. Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current. Conducts her/himself as a professional: committing to personal and professional growth and learning; being honest, considerate and respectful; and maintaining a professional appearance. Attends and participates in trade shows locally and nationally. Maintains membership and participates in appropriate trade and business associations. Makes regular sales calls to maintain existing customers as assigned to ensure relationship is maintained. Develops and submits a yearly forecast and marketing plan. Tracks all quotes including jobs won, jobs pending, jobs lost and jobs developing as required. Timely reporting of above information as required. Performs other duties as assigned. Essential Job Competencies Safety : Fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace. Job Specific Skills : Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS. Fostering Teamwork: Listens and responds constructively to other team members’ ideas. Offers support for others’ ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support. Communication : Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises. Facilitating / Presenting: Enables cooperative and productive group interactions. Clarifies the agenda by identifying the key issues, objectives, and stakeholder expectations. Guides the discussion of complex or divisive issues to help members develop insights and remain engaged with the task. Tailors presentation style to the audience with interaction and feedback to hold their attention. Negotiating: Seeks to understand others’ interests. Knows when to be gentle and when to be assertive, and acts accordingly. Questions and counters others’ proposals without damaging relationships. Explains positions to gain acceptance. Works from facts and a strong knowledge base. Seeks common interests and win/win solutions or mutually agreeable trade-offs. Analytical: Uses a logical, systematic, sequential approach breaking down complex tasks into its component parts and considering each part in detail. Compares alternatives, evaluating the costs, benefits, risks, and chances for success, in making decisions. Identifies patterns and trends to determine root cause. Generates a range of creative solutions, choosing the most appropriate option. Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers. Stress Management: Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked. Company Overview In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida. Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has five facilities outside of Florida - The Carolinas, Georgia, & Texas- to serve the needs of other specialized industries and customers. Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale. Currently, more than 2,700 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Requirements

High School diploma or GED
3-4 years
Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
Valid driver’s license.

Nice To Haves

Prior experience delivering presentations to large groups.
Bachelor’s Degree from a four-year college or university or related equivalent experience preferred.
Updating of Knowledge Job requirements change requiring re-training to stay current every 1-2 years.
Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness Problem Solving: Job requires complex problem-solving ability with little guidance.
Independent research and analysis are sometimes required to develop solutions.
Creativity: Job requires creativity as part of carrying out daily activities.
New approaches are encouraged.
Autonomy : Job is not normally monitored, but overall objectives are clearly defined.
Use of discretion in how the work is done, setting priorities and decision making is encouraged.
More emphasis is placed on achieving the desired outcome, not on controlling the process.

Responsibilities

Effectively manages their territory, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base.
Serves as the customer's primary contact and manages customer opportunities.
Provides technical and sales support to customers on a regular basis.
Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries.
Develops and maintains customer accounts, including establishing proper credit levels as well as tracking all sales opportunities and activities in the CRM and keeping records current.
Conducts her/himself as a professional: committing to personal and professional growth and learning; being honest, considerate and respectful; and maintaining a professional appearance.
Attends and participates in trade shows locally and nationally.
Maintains membership and participates in appropriate trade and business associations.
Makes regular sales calls to maintain existing customers as assigned to ensure relationship is maintained.
Develops and submits a yearly forecast and marketing plan.
Tracks all quotes including jobs won, jobs pending, jobs lost and jobs developing as required.
Timely reporting of above information as required.
Performs other duties as assigned.