Sales/Service Agent
About The Position
Drive business growth by converting inbound leads into customers, upselling and upgrading services, and retaining existing accounts, while also coordinating and optimizing daily schedules for up to three pest control technicians. This role blends consultative sales, customer experience, and operational scheduling to maximize revenue, efficiency, and customer satisfaction. Adam’s Pest Control - Nisswa office, is currently hiring a full-time Sales/Service Agent Adam's is a family-owned and operated business with over 50 years of continuous growth! We are committed to friendly service, effective solutions, and 100% customer satisfaction. About Adam’s Pest Control: Adam's is a family-owned and operated business with over 50 years of continuous growth. At Adam's, we prioritize friendly service, effective solutions, and ensuring 100% customer satisfaction. We are renowned locally and nationally for our innovation and solid leadership, offering the advantages of a larger company with the personalized touch of a family-owned business. Our culture celebrates achievements and supports individual growth, making Adam's an exceptional workplace. Join us and experience the difference at Adam's Pest Control! Adam’s Pest Control is an AA/EEO employer.
Requirements
- High School Diploma or GED equivalent
- Minimum of 2 years of customer service experience preferred
- Proficient computer and phone skills
- Excellent typing skills (at least 40 WPM)
- Background in telecommunications is highly preferred but not required
- Ability to pass a drug screen and criminal background check
Nice To Haves
- Background in telecommunications
Responsibilities
- Convert inbound calls, texts, chats, and emails into booked services and recurring plans
- Sell residential services and select commercial services that best fit the needs of the customer and company
- Proactively identify opportunities to enhance customer plans through upgrades and added services
- Schedule and optimize routes for up to three technicians
- Support inbound estimate and scheduling queues
- Confirm appointments, adjust schedules as needed, and maintain route completion standards.
Benefits
- Hourly + Commissions (no quotas or outbounds sales)
- Health, Dental, Vision, & More
- PTO, Paid Holidays, and Sick Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
