Prepares analytics and insights across department as well as provides operational efficiency and optimization within the department. Key Responsibilities Communicates and supports the Data Analytics strategy. Determines customer requirements and translate requirements into reports for analysis. Provides analysis and tracking of data through ongoing reporting, ad hoc analysis and partnership to share insights and ensure understanding within the business. Uses data to highlight key organization trends and collaborate with businesses to identify causes, costs and potential interventions/solutions. Participates in periodic audits and analyses to ensure accuracy, optimization of systems and reporting as well as new analytic opportunities. Strategy Responsibilities Attend monthly new product launch and end of life meetings to coordinate product life service activities Support Global service needs by partnering with Regional managers, sharing US strategy and portfolio & guiding global offerings Drive successful capital equipment and service strategies across divisions by leveraging best sales practices and business processes Develop service contracts/entitlements & billable services that align with service plan & ExpertCare portfolio while maximizing revenue (Own for US & provide guidance for Global) Develop/rollout service sales execution plans with sales teams Own & facilitate monthly alignment meetings & QBR content – align strategy, sales, & delivery Drive & Develop AOP/Fcst/Strat plan alignment, conversations and strategy Support process improvement projects Partner with cross-functional service teams to drive increasing revenues across contract & billable services Provide analytics, observations & recommendations to leadership in order to drive revenue growth Partner with and influence regional & divisional partners to increase Capital Equipment Sales and Service Coverage Quality System Requirements In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed