Sales Support Specialist

Plumbers Supply Co•Evansville, IN

20h•Onsite

About The Position

For over 100 years, Plumbers Supply Co has stood as a pillar of stability and family-owned culture, providing a professional home where employees are treated like family. As a Sales Support Associate, you are the backbone of our customer experience, ensuring every transaction and administrative detail is handled with precision. Your Career in Operations Reporting directly to the Operations/Branch Manager, you will work in a fast-paced, customer-first environment that values accuracy and professional growth. This role serves as a vital administrative hub within our Evansville branch, offering a front-row seat to the operations of a premier regional distributor. Are You the Detail-Oriented Professional We Need? Professional Communicator: Skilled in professional phone etiquette and effectively directing inquiries to the correct team members. Methodical Administrator: Dedicated to total accuracy when processing payments and capturing information within internal systems. Adaptable Problem-Solver: Mentally flexible and ready to navigate unexpected situations that arise with customers or management. Customer-First Champion: Driven by a desire to treat every customer with respect and satisfy their needs throughout the purchasing process. Your Impact on Our Operations As a Sales Support Associate, you will be the driving force behind Operational Efficiency and Customer Satisfaction: Transactional Accuracy: Efficiently receive cash, check, and credit card payments while processing orders and pick tickets into invoices within the P21 system. Administrative Support: Provide essential assistance to the Branch and Operations Managers, including processing expense reports and managing office supplies. Workflow Management: Direct incoming calls and process customer inventory returns according to standard operating procedures. Data Integrity: Maintain precise customer and company records in P21 to ensure freedom from errors or omissions. What You Bring to Our Evansville Team (Essentials for Success) Experience: A minimum of 2 years of experience in an office administrative position is preferred. Skills/Mastery: High School diploma or GED equivalent; proficiency with Microsoft Office Products and P21. Operational Skills: Ability to reconcile discrepancies swiftly and interpret complex forms such as packing slips and transfer receipts. Leadership Traits: Excellent interpersonal skills with the ability to maintain positive relations with both customers and fellow employees. Requirements: Physically able to sit for up to 8 hours per day and use hands/wrists repetitively for data entry. The Plumbers Supply Co Advantage: Rewards & Support We believe in taking care of our team. Plumbers Supply Co offers a competitive salary and a comprehensive benefits package designed for your well-being and future: Competitive Pay Excellent Health Coverage: Medical, dental, and vision insurance. Generous Time Off: 10 paid holidays plus vacation and sick time. Peace of Mind: Life and disability insurance. Focus on Wellbeing: A robust wellness program with exciting incentives. Secure Your Future: 401K with a company match. Financial Guidance: Support through our partnership with Cerity Partners. Ready to lead our team and build your career? Apply now to join the Plumbers Supply Co family!

Requirements

A minimum of 2 years of experience in an office administrative position is preferred.
High School diploma or GED equivalent
Proficiency with Microsoft Office Products and P21.
Ability to reconcile discrepancies swiftly and interpret complex forms such as packing slips and transfer receipts.
Excellent interpersonal skills with the ability to maintain positive relations with both customers and fellow employees.
Physically able to sit for up to 8 hours per day and use hands/wrists repetitively for data entry.

Responsibilities

Efficiently receive cash, check, and credit card payments while processing orders and pick tickets into invoices within the P21 system.
Provide essential assistance to the Branch and Operations Managers, including processing expense reports and managing office supplies.
Direct incoming calls and process customer inventory returns according to standard operating procedures.
Maintain precise customer and company records in P21 to ensure freedom from errors or omissions.