Sales Support Specialist

Allied Stone Inc • Dallas, TX

1d • Onsite

About The Position

The Sales Support Specialist is responsible for providing administrative and operational support to the sales team, ensuring smooth and efficient sales processes. This role requires strong organizational skills, attention to detail, and the ability to collaborate effectively with sales representatives and other departments.

Requirements

• Understanding of sales processes and customer relationship management (CRM) systems.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong organizational and time management skills.
• Strong proficiency in numbers and detail-oriented tasks.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• High school diploma or equivalent.
• Minimum of 2 years of experience in sales support, customer service, or related roles.

Nice To Haves

• Associate’s or Bachelor’s degree in Business, Marketing, or related field.
• Experience with CRM software and sales analytics.

Responsibilities

• Support sales team with administrative tasks: Assist in preparing sales presentations, proposals, and contracts. Manage and update customer records and sales databases.
• Assist in order processing and customer service: Process sales orders, track shipments, and handle customer inquiries and complaints. Ensure timely and accurate order fulfillment.
• Generate sales reports and analysis: Prepare and distribute regular sales reports and analysis to the sales team and management. Monitor sales performance and provide insights and recommendations.
• Collaborate with other departments: Work closely with marketing, finance, and operations to ensure alignment and support for sales activities. Assist in resolving any issues or discrepancies related to sales.
• Prepare accurate pricing quotes and bid proposals based on customer requirements and project specifications for countertops and cabinets.
• Collaborate with the sales and project management teams to gather necessary details for pricing and bidding.
• Handle pricing inquiries from customers and provide timely responses.
• Review and update product pricing based on current market trends, material costs, and project scope.
• Assist the sales team by preparing detailed, customized quotes that reflect customer needs, project size, and material specifications.

Benefits

• Competitive salaries and comprehensive benefits.
• Opportunities for ongoing professional development in a diverse and inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED