Salesforce Client Portfolio Manager

Jobgether

13h • Hybrid

About The Position

This role is designed for a highly experienced Salesforce professional who excels at managing client relationships and delivering strategic solutions. As a Salesforce Client Portfolio Manager, you will act as a trusted advisor to clients, collaborating closely to understand their business needs and drive success across Salesforce implementations. You will oversee delivery teams, support client success and sales initiatives, and help expand accounts by identifying opportunities for innovation and growth. The position offers the chance to influence strategy, lead cross-functional teams, and ensure high-quality outcomes in a dynamic, client-focused environment. Your expertise will enable clients to achieve their business goals while positioning the organization as a modern Salesforce authority. This role requires strong leadership, strategic thinking, and a proven ability to balance client delivery with business development.

Requirements

• 7+ years of overall experience, including 5+ years as a Salesforce Subject Matter Expert or Client Portfolio Manager.
• Deep expertise in Salesforce Core capabilities and Community Cloud, with strong understanding of Salesforce SDLC.
• Proven track record of driving digital innovation and managing end-to-end technology, customer experience, and process initiatives.
• Demonstrated ability to build and lead teams, influence cross-functional stakeholders, and manage client relationships at executive levels.
• Bachelor’s degree required; Master’s degree preferred.
• Minimum of 2 Salesforce certifications required.
• Strong analytical, strategic thinking, and business acumen.
• Excellent verbal, written, and presentation communication skills.

Nice To Haves

• experience with financial/ROI models
• mentoring
• balancing client delivery with business development efforts

Responsibilities

• Manage and lead delivery teams supporting client success and sales objectives, ensuring alignment with strategic goals.
• Develop client engagement frameworks and strategies, providing structure and confidence to client interactions.
• Drive account growth by identifying opportunities, expanding service adoption, and improving client retention.
• Deliver consulting engagements, providing thought leadership on Salesforce best practices and market trends.
• Collaborate with global consulting leads to shape consultancy propositions, go-to-market strategies, and digital change initiatives.
• Maintain ownership of projects, guiding teams to resolve issues, deliver solutions, and meet client expectations.
• Provide mentorship and leadership to team members, fostering professional development and high performance.

Benefits

• Clear career growth path, performance reviews, mentoring, training, and certifications.
• Comprehensive health, medical, and parental leave benefits.
• Flexible work arrangements: remote, hybrid, or in-office options with flexible hours.
• Culture of collaboration, innovation, and global perspective, with opportunities to work with teams across multiple continents.
• Competitive compensation package including salary, performance bonuses, and other incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level