Salesforce Platform Specialist

Kings III Emergency Communications•Coppell, TX

About The Position

The Role: Salesforce Platform Specialist Who You Are: You’re someone who enjoys solving problems, improving processes, and keeping systems clean and reliable. You’ll support team by administering and maintaining Salesforce, assisting users with system questions, managing data integrity, and building automation to support how the business operates. You’ll also partner cross-functionally and be assigned projects on an as-needed basis to support growth and efficiency. Who We Are: Established in 1989 Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you. More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better! What We Do: Our mission is simple - We provide critical communications services to help people in distress. Our Core Values are even simpler: 1. Honesty & Integrity 2. Service to the customer above all else 3. Do what is right 4. Good enough is not good enough: pursue excellence 5. Encourage individual initiative and growth By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day. Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.

Requirements

Bachelor’s degree or equivalent experience
Salesforce Administrator Certification
At least two years of hands-on Salesforce Administrator experience
Strong understanding of Salesforce data model, core objects, and automation tools
Experience building Salesforce Flows and validation rules
Proficient computer skills with strong attention to detail
Ability to work well with others and communicate clearly with technical and non-technical users
Able to work in a fast-paced environment and manage multiple priorities
Excellent organizational and problem-solving skills

Responsibilities

Build and maintain Salesforce Flows, validation rules, and automation
Perform Salesforce data entry, updates, imports, and cleanup to ensure data accuracy
Create and maintain Salesforce reports and dashboards
Troubleshoot system issues and work with internal teams or vendors to resolve them
Support various integrations with tools such as Adobe Sign and marketing platforms
Design and maintain integrations with enterprise systems
Assist with testing, sandbox validation, and deployments
Document processes and provide basic user training and guidance
Work as a team with employees in all departments
Other duties as assigned

Benefits

Medical insurance with 1 HSA and 2 PPO plan options
Flex Spending Account (FSA)/Dependent Care FSA
Dental, vision, life, short- and long-term disability insurance
Critical illness and hospital indemnity plans
401k with company contribution
Employee Assistance Program (EAP)
Company paid telemedicine 24/7 access
Wellness Program
Employee discount program
8 paid holidays, plus 1 floating holiday
15 days of PTO accrued in year 1
Generous referral bonus program
Work life balance (a must!)
Team building, attendance at our annual kickoff each January, and other fun events
Relaxed professional dress code