SAP SCM SME, One IT

Liberty Latin America Communications, Inc.

10d

About The Position

As a SAP SCM SME, you will provide support to the supply chain team, as well as the Retail (POS) applications interfacing with SAP S/4 Hana. The SCM SME will be a member of the Service assurance team

Requirements

• Bachelor’s degree in related technology field of study.
• 3 to 5 years of prior hands-on experience in SAP S/4 HANA SCM
• Strong knowledge of SAP applications primarily SAP S/4 HANA SCM as well as working knowledge of related SAP S/4 HANA areas such as Material Management, Warehouse Management, Finance and Logistics integrations.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, abstract up from low-level information to a general understanding.
• Ability to analyze a high volume of technical data and work in a fast-paced environment.
• Ability to assess the impact of Incidents on the retail applications ecosystem and all upstream and downstream applications, systems, and processes.
• Effective organization, planning, analytical skills and follow through Strong interpersonal, verbal, and written communications skills, with an ability to communicate with a wide of variety of diverse resources with varying degrees of technological expertise.
• Proficiency in Microsoft Office Software, Smartsheet, SAP support portal and basic computer knowledge as well as basic troubleshooting skills.
• Bilingual (English/Spanish)
• Ability to work unsupervised with remote and local teams
• Willingness to take-on a variety of task.

Responsibilities

• Provide functional support as needed for SCM, Logistics, MM and B2Bsoft POS.
• Responding to a reported service incident, identifying the cause, and initiating the incident management process.
• Assist in driving, prioritizing, and managing scope changes, along with defect management.
• Assist with defining testing strategy within the SCM area to ensure the functionality and accuracy and quality of the product.
• Assist with communication with users and developers; functional unit tests; user acceptance tests; cutover tasks, and ongoing support.
• Demonstrates and ensures compliance with the Customer First Philosophy, all Liberty Latin America's policies and procedures including the Code of Conduct and Liberty safety standards and procedures.
• Other functions may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees