SAR/AML Analyst

Concora Credit Inc.•Akron, OH

About The Position

As a SAR/AML Analyst, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: The SAR Analyst is responsible for managing the end-to-end Suspicious Activity Report (SAR) process in accordance with regulatory requirements, internal policies, and partner bank obligations. You'll ensure timely, accurate, and well-documented SAR referrals while collaborating cross-functionally with Fraud Operations, Compliance, Risk, and partner banks. You'll play a critical role in regulatory compliance, fraud risk mitigation, and the maintenance of strong internal controls. Escalates issues or decisions demanding management attention. Identifies root causes and provides sound recommendations for remediation. Develops and implements constructive resolutions to improve compliance, controls, and efficiencies while balancing risk and cost. You'll be an experienced professional who has a proven track record for providing effective oversight and management of complex processes and We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Requirements

BA/BS in Business or related field, or equivalent work experience required.
4-6 years of experience in SAR/AML Analyst roles.
Comprehensive understanding of SAR workflows, Fraud case investigations, auxiliary task handling, and Fraud procedures, with strong knowledge of AML/BSA regulations and requirements for identifying, investigating, documenting, and escalating suspicious activity.
Demonstrated subject matter/process expert and ability to effectively root cause issues, recommend plans, and drive task completion.
Experience with process improvement and advanced time management skills.
Strong oral and written communication skills.
Able to foster collaborative working relationships and influence management at all levels.
Intermediate or better in the use of relevant tools and the Microsoft Office product suite, including Excel, Word, PowerPoint, and Project.
The ability to work independently or on a team.

Responsibilities

Review fraud bank referrals, AML alerts, and suspicious activity cases to determine SAR referral requirements.
Identify red flags related to fraud rings, identity theft, account takeover, payment abuse, and unusual/suspicious activity.
Ensure appropriate documentation and case narratives are completed.
Review SAR narratives, ensuring they are complete, clear, and concise prior to bank referral.
Ensure SARs are referred within required regulatory timeframes, with all internal SLA's being met.
Validate that all required data fields are accurate prior to submission.
Coordinate with Compliance for review and approval, as required.
Track and monitor referral volumes to ensure no missed deadlines.
Maintain controls around aging, escalations, and threshold monitoring.
Support tracking of continuing activity SARs.
Maintain SAR logs and reporting metrics.
Support internal audits, regulatory exams, and quality assurance reviews.
Identify trends and escalate emerging risks (e.g., fraud rings, address clusters, payment abuse patterns).
Recommend enhancements to SAR work instructions, reporting, tracking, and referral criteria.
Maintain updated work instructions for SAR referral and referral processes.
These duties must be performed with or without reasonable accommodation.

Benefits

Medical, Dental, and Vision insurance for you and your family
Relax and recharge with Paid Time Off (PTO)
6 company-observed paid holidays, plus 3 paid floating holidays
401k (after 90 days) plus employer match up to 4%
Pet Insurance for your furry family members
Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
We invest in your future through Tuition Reimbursement
Save on taxes with Flexible Spending Accounts
Peace of mind with Life and AD&D Insurance
Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability