Scheduler- Temporary Full Time

Comprehensive Blood and Cancer Center•Bakersfield, CA

10h

About The Position

CHARACTERISTICS: A Scheduler performs in an environment that demands extreme flexibility in dealing with physicians, patient families, members of the general public with many different cultural backgrounds and needs. The job demands that the Scheduler be able to perform all of the routine duties of a Scheduler working in a standard medical office. Satisfactory performance at this level requires the full knowledge, ability, and willingness to perform duties at the highest professional levels at all times. The Scheduler must continuously exercise a strong commitment to the organizational goals of the Comprehensive Blood & Cancer Center (CBCC), while simultaneously exhibiting intelligence and sensitivity to extreme human needs. EDUCATION & EXPERIENCE: Any combination equivalent to the experience and education that are required by Federal, State, and Local guidelines. The minimum requirements for experience and education are: Education equivalent to graduation from High School One year of medical receptionist experience desired Medical terminology desired Ability to provide two current acceptable and verifiable professional references REQUIREMENTS: Must be able to pass all pre-employment screening (background check, drug tests, and references) To comply with organizational behavioral standards Must attend basic orientations prior to independently working on scheduling

Requirements

Must be able to pass all pre-employment screening (background check, drug tests, and references)
To comply with organizational behavioral standards
Must attend basic orientations prior to independently working on scheduling

Nice To Haves

One year of medical receptionist experience desired
Medical terminology desired
Ability to provide two current acceptable and verifiable professional references

Responsibilities

Professionally answers telephone calls within established guidelines; Retrieve / return messages left on assigned telephone extension in a timely manner
Immediately greets customers upon arrival
Enter patient demographic information into the computer system
Schedules appointments for patients within established clinic guidelines
Informs the Manager of both routine and non-routine issues involving scheduling
Attends and participates in in-service training programs
Maintains confidentiality in all matters related to the patient and the organization
Maintains personal composure and integrity under stressful conditions
Maintain physician’s schedule as directed by the Manager.
Performs related duties as required by the Manager.
Communicate on a professional level in both written and verbal formats
Process required paperwork efficiently, accurately, and on time
Identify and solve routine problems encountered in the medical reception area
Explain basic clinical activities so patients and their families can understand the issues related to their appointments and other routine clinical procedure
Must be able to work a full-time flexible schedule with reasonable and predictable attendance.