Scheduling Coordinator

Orlando Health • Jasper, AL

15h • Onsite

About The Position

As our Scheduling Coordinator , you’ll be the connection point between patients, providers, and the surgical team. You will: Schedule, reschedule, and coordinate tests, procedures, and surgical appointments Provide accurate information to patients regarding preparation, arrival times, and locations Demonstrate excellent telephone etiquette and a compassionate, customer‑first approach Review schedules daily and communicate updates to appropriate team members Use scheduling systems, computer applications, and multi‑line phone systems with confidence Assist with verifying information during screenings to ensure appointments are set appropriately Participate in team communication, meetings, and process improvement initiatives This position supports one surgeon , so while the overall office is fast‑paced, your specific workflow will be moderately paced and manageable .

Requirements

• A team‑player mindset — everyone in our office answers phones and jumps in where needed
• Most importantly, we value a positive attitude, willingness to learn, and a commitment to supporting both patients and coworkers.

Nice To Haves

• Medical office experience
• Knowledge of insurance processes or coding
• Confidence learning computer systems and navigating multi‑line calls

Responsibilities

• Schedule, reschedule, and coordinate tests, procedures, and surgical appointments
• Provide accurate information to patients regarding preparation, arrival times, and locations
• Demonstrate excellent telephone etiquette and a compassionate, customer‑first approach
• Review schedules daily and communicate updates to appropriate team members
• Use scheduling systems, computer applications, and multi‑line phone systems with confidence
• Assist with verifying information during screenings to ensure appointments are set appropriately
• Participate in team communication, meetings, and process improvement initiatives

Benefits

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
• ALL BENEFITS START DAY ONE

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed