Scheduling Coordinator

Dental Office•Farmington, NM

15h

About The Position

Overview Graff Orthodontics is looking for a Scheduling Coordinator to join our team in Farmington, NM! We place great emphasis on teamwork while also valuing individuals who take ownership of their role. The ideal candidate is detail-oriented, patient-centered, proactive, forward-thinking, and driven to keep the schedule running at peak efficiency. If you thrive in a fast-paced environment, take pride in delivering an exceptional patient experience, and meet the qualifications below, we want to hear from you!

Requirements

1+ years of ortho/dental front office experience is required

Nice To Haves

Being bilingual in Spanish is preferred

Responsibilities

Manage and optimize the daily, weekly, and future schedules to ensure maximum productivity
Monitor schedules continuously and fill openings created by cancellations or changes in real time
Confirm upcoming appointments
Collect and verify accurate new patient information, ensuring all required details are complete prior to appointments
Follow up on referrals and pending new patient leads in a timely manner to support practice growth
Identify gaps in the schedule and take initiative to fill them using available tools and patient lists
Maintain a balance of procedures to support clinical efficiency and provider productivity
Communicate clearly with patients regarding scheduling needs, changes, and expectations
Coordinate with clinical team members to ensure smooth patient flow throughout the day
Anticipate scheduling conflicts and resolve them before they impact operations
Track and follow office scheduling protocols, systems, and performance expectations
Contribute to a positive, accountable, and team-focused work environment