Scheduling Team Lead (82044)
About The Position
Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employes over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con is Everywhere Security Matters. Job Summary: As the Scheduling Team Lead, you will report to the Staffing Manager. While your duties, responsibilities and activities may change at any time, with or without notice, the major responsibilities of your position include, but are not limited to the following:
Requirements
- Experience with Salesforce.com a plus
- Experienced with MS Office Suite
- Excellent Customer Service skills
- Able to interact within Inter-Con’s corporate environment and effectively communicate with all levels of management
- Must be able to work effectively in a fast-paced environment and meet strict deadlines
- Excellent time-management, organization and multi-tasking skills required
- Team player with business maturity, enthusiasm, and a positive work attitude
- Sense of urgency
- Must be reliable and able to commit to work given schedule including over-time as needed
- Must maintain flexibility regarding job assignments, which may include performing work for other departments, at different locations, and with mandatory overtime
- Must maintain flexibility and be able to work outside of weekly schedule depending on the needs of the business
- Must be available to work swing or graveyard shift.
- Duties, responsibilities and activities may change at any time with or without notice.
Responsibilities
- Manage daily scheduling operation and administrative functions
- Support Client requests for additional services and change requests
- Communicate with Officers efficiently and quickly to address gaps in scheduled hours
- Provide frequent updates to the Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and client requests
- Develop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness across California
- Leverage available systems to optimize scheduling and reduce operational costs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
