Scholastic Performance Specialist I

Texas A&M University System•Galveston, TX

About The Position

The Scholastic Performance Specialist I provides academic coaching and guidance to students, with an emphasis on early interventions and other identified at-risk student populations. The position advances student retention through individualized support, targeted programming, and collaboration with campus partners.

Requirements

Bachelor’s degree
Ability to multitask and work cooperatively with others.
Knowledge of word processing, spreadsheet, and database applications.
Verbal and written communication skills.
Knowledge of higher education.
Experience working with college students.

Nice To Haves

Preferred experience working with peer mentors/coaches.
Preferred knowledge of EAB (Navigate) systems.

Responsibilities

Maintains a caseload of students including records.
Collaborates with students to understand and develop realistic and attainable education/academic goals
Provides scholastic direction and advise to students both individually and in groups.
May refer students as needed.
Fosters retention of identified groups of students through coaching, mentoring, monitoring of student grades, and other support activities.
Communicate with students about academic concerns educating them about academic processes.
Coordinates outreach and support programming related to academic coaching, early warning programs, and at risk student populations.
Consistently engages the student population utilizing various outreach methods (e.g., in-person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, and events.
Oversees the planning and/or delivery of various department related academic coaching, student success, retention events and academic support campaigns (e.g., New Student Conference, HU - 1st year success course, Pathways learning community, etc.)
Assists the development of academic coaching projects and their implementation to achieve specific objectives and outcomes.
Assists in interpreting data and preparing reports as requested.
Assist in coordinating the Navigate system for campus support such as messaging, early alerts, progress reports, case management, etc.
Assists in responding to inquiries from students and refers to appropriate university and college resources/polices.
Interacts with campus offices regarding scholastic progress of students related to early warning systems and/or general academic progress.
May supervise student employees to assist with programming.
Administrative duties as supervisor for student employees including interviewing, hiring, scheduling, etc.
Performs other duties as assigned to support the mission of the department.