Scrum Master III

CareSource•Dayton, OH

About The Position

Job Summary: The Scrum Master III is responsible for guiding and coaching other Scrum Masters, Agile teams, and organizations on how to use Agile/Scrum practices and values. Essential Functions: Organize and lead initiatives to further incorporate and standardize Agile principles within the organization Lead or participate in cross team initiatives to propagate Agile maturity across IT, business, and PMOs Provide support to the team using a servant leadership style and lead by example Responsible to hold team accountable to the tenants of agile and working agreements including the use of appropriate tools, standards and best practices Promote and demonstrate core agile principles of collaboration, prioritization, team accountability and visibility Empower the team to self-organize around achievement of their commitments Identify and remove any impediments and distractions that interfere with the team’s ability to deliver against their commitments Recommend improvements and assist in changes to best practice where appropriate Assist the team in tracking and communicating team progress and metrics Facilitate and enable an environment of collaboration and creativity Assess the Agile/Scrum maturity of multiple teams and organization. Coach the teams to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving Facilitate getting the work done without coercion, assigning, or dictating the work Facilitate discussion, decision making, and conflict resolution Assist with internal and external communication, improving transparency, and radiating information for better visibility Coach, support, and educate the Product Owner, especially with respect to refining and managing the product backlog Establish and foster effective product owner universe in complex stakeholder environments to further the team’s productivity and quality Perform any other job duties as requested Education and Experience: Bachelor’s degree in Computer Science, Business Administration, or other related field, or equivalent years of relevant work experience is required Master’s degree is preferred Five (5) years of software development experience in full life cycle software development environments is required Four (4) years working experience utilizing Agile or any other iterative process to gather requirements for business process improvements and or solutions is required Five (5) years of business management experience or stakeholder relationship management experience is required Three (3) years of management leadership experience is preferred Prior experience in healthcare information technology is preferred Five (5) years of experience in managing large scale programs and projects is preferred Competencies, Knowledge and Skills: Proficient in Microsoft Project, Word, and Excel Advanced computer skills Software Development Life Cycle Methodology and practices Software Testing Life Cycle Methodology and practices Understand basic fundamentals of agile development Understand other processes and methodologies and leverage other techniques to provide value to a team/enterprise Knowledge of basic fundamentals of software development processes and procedures Understand incremental delivery and the value of metrics Understand backlog tracking, burn down metrics, velocity, and task definition Familiarity with common Agile practices, service-oriented environments, and better development practices Ability to effectively interact with all levels of management within the organization and across multiple organizational layers Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges Ability to develop, prioritize and accomplish goals Licensure and Certification: Professional Scrum Master certification is required Product Owner or other Agile certification is preferred Project Management Professional (PMP) certification is preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $94,100.00 - $164,800.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-GM1 The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers. We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day. The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day. We do what it takes to form creative solutions that make our community and the world just a little better. Discover what it means to be #UniquelyCareSource.

Requirements

Bachelor’s degree in Computer Science, Business Administration, or other related field, or equivalent years of relevant work experience is required
Five (5) years of software development experience in full life cycle software development environments is required
Four (4) years working experience utilizing Agile or any other iterative process to gather requirements for business process improvements and or solutions is required
Five (5) years of business management experience or stakeholder relationship management experience is required
Proficient in Microsoft Project, Word, and Excel
Advanced computer skills
Software Development Life Cycle Methodology and practices
Software Testing Life Cycle Methodology and practices
Understand basic fundamentals of agile development
Understand other processes and methodologies and leverage other techniques to provide value to a team/enterprise
Knowledge of basic fundamentals of software development processes and procedures
Understand incremental delivery and the value of metrics
Understand backlog tracking, burn down metrics, velocity, and task definition
Familiarity with common Agile practices, service-oriented environments, and better development practices
Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges
Ability to develop, prioritize and accomplish goals
Professional Scrum Master certification is required

Nice To Haves

Master’s degree is preferred
Three (3) years of management leadership experience is preferred
Prior experience in healthcare information technology is preferred
Five (5) years of experience in managing large scale programs and projects is preferred
Product Owner or other Agile certification is preferred
Project Management Professional (PMP) certification is preferred

Responsibilities

Organize and lead initiatives to further incorporate and standardize Agile principles within the organization
Lead or participate in cross team initiatives to propagate Agile maturity across IT, business, and PMOs
Provide support to the team using a servant leadership style and lead by example
Responsible to hold team accountable to the tenants of agile and working agreements including the use of appropriate tools, standards and best practices
Promote and demonstrate core agile principles of collaboration, prioritization, team accountability and visibility
Empower the team to self-organize around achievement of their commitments
Identify and remove any impediments and distractions that interfere with the team’s ability to deliver against their commitments
Recommend improvements and assist in changes to best practice where appropriate
Assist the team in tracking and communicating team progress and metrics
Facilitate and enable an environment of collaboration and creativity
Assess the Agile/Scrum maturity of multiple teams and organization.
Coach the teams to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
Facilitate getting the work done without coercion, assigning, or dictating the work
Facilitate discussion, decision making, and conflict resolution
Assist with internal and external communication, improving transparency, and radiating information for better visibility
Coach, support, and educate the Product Owner, especially with respect to refining and managing the product backlog
Establish and foster effective product owner universe in complex stakeholder environments to further the team’s productivity and quality
Perform any other job duties as requested