Seasonal Sales Coordinator

Live Nation EntertainmentSaratoga Springs, NY
23h$20 - $25

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality events and other revenue-generating programs as added to portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s). The PSS Team is looking for a temporary Seasonal Sales Coordinator to work during our busy season in Saratoga Springs. WHAT THIS ROLE WILL DO Assist Director of Sales and Service in generating sales and administering all Live Nation Premium Seat Programs Oversee and maintain accounts receivable Assist in maintenance of client relationships Act as a liaison with internal departments (i.e. Box Office, Finance, local marketers) along with Director of Sales and Service Manage client requests for additional ticket purchases Assist with the processing of tickets in Archtics Maintain client email database and facilitate regular email updates on various items via Marketing Cloud Coordination of on-site premium seat program responsibilities and client services for most concert events Interface with VIP Club staff to insure a smooth running Club on event days Conducts cold calls, prospecting for new clients Performs other duties as assigned by management WHAT THIS PERSON WILL BRING Associate degree minimum Bachelor degree preferred Strong communication skills High energy Excellent customer service skills Ability to multi task Creativity Highly organized Commitment to excellence Minimum 1-2 years of relative business experience Computer proficiency: Excel, Word, Power Point EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Requirements

  • Associate degree minimum
  • Bachelor degree preferred
  • Strong communication skills
  • High energy
  • Excellent customer service skills
  • Ability to multi task
  • Creativity
  • Highly organized
  • Commitment to excellence
  • Minimum 1-2 years of relative business experience
  • Computer proficiency: Excel, Word, Power Point

Nice To Haves

  • Bachelor degree preferred

Responsibilities

  • Assist Director of Sales and Service in generating sales and administering all Live Nation Premium Seat Programs
  • Oversee and maintain accounts receivable
  • Assist in maintenance of client relationships
  • Act as a liaison with internal departments (i.e. Box Office, Finance, local marketers) along with Director of Sales and Service
  • Manage client requests for additional ticket purchases
  • Assist with the processing of tickets in Archtics
  • Maintain client email database and facilitate regular email updates on various items via Marketing Cloud
  • Coordination of on-site premium seat program responsibilities and client services for most concert events
  • Interface with VIP Club staff to insure a smooth running Club on event days
  • Conducts cold calls, prospecting for new clients
  • Performs other duties as assigned by management

Benefits

  • generous vacation
  • healthcare
  • retirement benefits
  • student loan repayment
  • tuition reimbursement
  • six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips
  • access to free live events through our exclusive employee ticketing program
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