Security Officer - Concierge Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Concierge Desk in Springfield, OH , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer with Allied Universal at a dynamic tech and media location, you will be the first point of contact, greeting guests, managing check-ins, verifying credentials, and supporting access control. You will monitor activity using cameras and/or visitor systems, respond to security-related concerns, and communicate clearly with employees and partners. Bring an agile, reliable mindset, teamwork, and integrity to help create a welcoming, professional experience.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service at the front desk by following site-specific security-related procedures, access control requirements, and visitor management protocols for a tech-focused location.
- Greet and screen visitors, issue temporary badges as directed, and coordinate guest check-in and check-out with employees and/or tenant representatives.
- Monitor lobby activity, cameras, alarms, and communications equipment as assigned, and document unusual activity in daily logs and incident reports.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting onsite management, Allied Universal supervision, and/or emergency services when appropriate.
- Support package and delivery coordination, maintain key control and controlled-area access records as required, and assist with security-related administrative tasks at the reception area.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
