Security Officer Dispatch Console

Allied UniversalWest Goshen Township, PA
18h$22Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Dispatch Console in West Chester, PA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate responses to security-related concerns, and support smooth communication across the site. This role offers the chance to provide outstanding customer service while working with a team that is agile, reliable, and innovative. If you value a caring culture, teamwork, and integrity, this is an exciting opportunity to make an impact.

Requirements

  • Be at least 21 years of age.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • CPR certification is preferred.
  • Customer service experience is preferred.
  • Alarm panel experience is preferred.
  • CPR and/or First Aid experience is preferred.

Responsibilities

  • Provide customer service to staff, visitors, and vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities within a healthcare location.
  • Monitor radios, phones, alarms, and other communication systems to receive calls for service, prioritize requests, and coordinate the appropriate security-related response.
  • Document incidents, service requests, and unusual activity in dispatch logs and reporting systems, sharing timely updates with site personnel, supervisors, and/or emergency responders as needed.
  • Respond to incidents and critical situations in a calm, problem-solving manner, helping to coordinate resources during medical, operational, and other security-related events.
  • Conduct regular and random patrols around the business and perimeter as needed, while maintaining awareness of dispatch activity and supporting security-related operations across the location.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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