Security Officer - Dispatch Desk Analyst
About The Position
As a Security Officer - Dispatch Desk Analyst in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will monitor activity, coordinate officer responses, manage phones and radio traffic, and document security-related events with clear, professional communication. You will help maintain a visible presence through smart scheduling and timely support, assisting with access requests and customer service needs. Join a team that is agile, reliable, innovative, people-first, and driven by teamwork and integrity.
Requirements
- Have 1 or more years of security-related experience.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card and/or license is preferred.
- CPR and/or First Aid certification is preferred.
- Being comfortable using a computer and/or tablet is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a commercial real estate location.
- Dispatch and coordinate Allied Universal officers to alarms, incidents, and service requests using radio, phone, and/or computer-aided dispatch systems, maintaining clear communication with property management and first responders as directed.
- Monitor CCTV, intrusion and fire alarm panels, access control systems, and intercoms, reporting irregular activity and escalating per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, assisting with incident documentation, call logs, and shift turnover reports.
- Conduct regular and random patrols around the business and perimeter, and help to deter unwanted activity through presence and timely reporting. Working environments and conditions may vary by site.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
