Security Officer - Dispatch Operator

Allied Universal • Dallas, TX

2d • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Dispatch Operator in Dallas, TX , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Security Officer with Allied Universal at a commercial real estate location, you will monitor activity, coordinate security-related responses, and support on-site teams through clear, professional communication. You will help keep operations running smoothly by tracking incidents, directing resources, and maintaining a visible, customer-service mindset. Join a caring, people-first team that is agile, reliable, innovative, and driven by teamwork and integrity.

Requirements

• Client requires proof of a high school diploma or GED.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• A state, county, or city issued security license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and/or staff by following security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial property location.
• Operate the dispatch console to receive calls for service, monitor alarms and camera systems, and coordinate officer response using radio, phone, and/or electronic messaging.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details and relaying clear information to on-site personnel and/or first responders as needed.
• Maintain accurate documentation including shift activity logs, incident reports, access and key control records, and notifications to property management per post orders.
• Support access control operations by verifying credentials, issuing visitor and/or contractor badges, and directing arrivals to designated check-in procedures to help to deter unauthorized entry.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED