Security Officer - Dispatch Operator

Allied Universal • Eden Prairie, MN

4d • $23

About The Position

As a Security Officer - Dispatch Operator in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will help coordinate security-related responses, monitor alarms and cameras, and support access control and badge activity. You will be a clear, calm communicator, logging calls and incidents, dispatching officers to priority needs, and partnering with site staff to keep operations running smoothly. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to every interaction.

Requirements

• Have a minimum of 2 years of security-related experience.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and/or badge experience is preferred.
• Alarm panel experience is preferred.
• CPR and/or First Aid experience is preferred.

Responsibilities

• Provide customer service by following site-specific security-related procedures and policies at a healthcare location, including answering phones and directing requests to the appropriate resources.
• Monitor alarm systems, video surveillance, access control notifications, and/or other monitoring tools; dispatch on-site personnel and coordinate responses as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating with clinical staff, facilities, and/or emergency services when appropriate.
• Document and communicate shift activity, incident details, and dispatch actions using required reports, logs, and/or computer systems while handling sensitive information with discretion.
• Conduct regular and random patrols around the business and perimeter; working environments and conditions may vary by site.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED