Security Officer - Flex Front Desk

Allied Universal • Rochester, MN

3d • $21 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Flex Front Desk in Rochester, MN , you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a hotel and resort front desk, where you will be a welcoming, visible presence supporting guests and staff. You will manage access control, monitor activity through cameras and/or systems, respond to security-related concerns, and document incidents with clear communication. Bring a customer-first mindset to a team that is agile, reliable, and innovative, with a caring culture built on teamwork and integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to guests and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a hotel and resort front desk.
• Monitor the lobby and front desk area, observe for unusual activity, and help to deter unauthorized access to guest areas by verifying credentials, room keys, and/or visitor purpose as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, including guest disturbances, lost and found matters, medical calls, and/or service disruptions, and notify the appropriate personnel.
• Operate front desk and site systems as assigned, including access control, radios, phones, CCTV monitoring, and incident reporting tools, and document activities in daily logs and reports.
• Coordinate with hotel management and local first responders as needed, assist with guest and staff communications during incidents, and support evacuation and shelter-in-place procedures when directed.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees