Security Officer - Front Desk Access Control

Allied Universal • Phoenix, AZ

8d • $20 • Onsite

About The Position

As a Security Officer - Front Desk Access Control in PHOENIX, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at the front desk of a high-profile financial services location, where you will greet employees and visitors, manage access control and badging, and monitor entry activity to help maintain a professional, secure setting. You will handle phone and lobby inquiries, document security-related events, and communicate clearly with staff and leadership. Bring agility, reliability, innovation, teamwork, and integrity to every interaction in our people-first culture.

Requirements

• Have a minimum of 2+ years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.

Responsibilities

• Provide customer service to visitors, employees, and/or vendors at a front desk within a financial institution location by following Allied Universal procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access by greeting and screening entrants, verifying identification and/or appointments, issuing temporary badges when directed, and maintaining visitor management logs.
• Monitor lobby activity and front entry conditions to help to deter unwanted activity, reporting suspicious behavior, policy violations, and/or hazards to site contacts and Allied Universal leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications, documenting actions taken, and coordinating with on-site staff and/or emergency services as directed.
• Complete detailed reports and administrative tasks such as incident documentation, shift activity logs, phone and radio communications, and routing inquiries to the appropriate department.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED