Security Officer - Front Desk Attendant

Allied Universal • Dallas, TX

3d • $18 • Onsite

About The Position

As a Security Officer - Front Desk Attendant in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will welcome tenants and visitors, manage access control, monitor cameras and alarm panels, and respond to security-related concerns with clear communication and strong customer service. You will work with a team that is agile, reliable, and innovative, in a caring culture that puts people first, delivering through teamwork and always acting with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Having a state, county, or city issued security license is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and vendors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
• Operate the front desk by greeting and directing visitors, verifying identification and/or access authorization, issuing visitor badges, and maintaining lobby awareness to help to deter unauthorized entry.
• Answer phones, monitor incoming communications, and coordinate service requests or notifications with property management and/or building staff as directed by post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services when appropriate.
• Complete required reports and logs including visitor records, incident documentation, and shift activity notes, and communicate pertinent information during shift transitions.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED